Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of care

Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation

Provides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction

Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management

Develop and maintain professional working relationships with agencies and service providers

Met monthly Productivity goal requirement

Provide the best customer care possible; including reliability in working a flexible working schedule

Identify and build upon the strengths of consumers, coworkers, and the communities we serve

Support consumers’ steps towards Recovery and Wellness

Create an organizational culture that respects and celebrates the diversity of our consumers

Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes

Bachelor's degree from an accredited university in human services

Or related field and two years related experience

Or three to four years’ experience as a transitional age youth client of a similar program who has graduated to self-sufficiency

Valid driver's license and proof of automobile insurance

May be required to have knowledge of rehabilitation model

Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required

• Or related field and two years related experience
• Or three to four years’ experience as a transitional age youth client of a similar program who has graduated to self-sufficiency