About Job

Beauty Boost Med Spa is seeking a highly organized and customer-focused Front Desk Receptionist to join our team. This role is essential in providing excellent patient experiences and ensuring the smooth operation of our upscale medical spa. The ideal candidate will be responsible for handling administrative and reception duties while maintaining a professional and welcoming environment.

Utilize data to perform analytical and charting tasks related to patient information.
Greet and process patients at the beginning and end of their appointments.
Provide excellent customer service by interacting with patients from check-in to check-out.
Perform routine reception and administrative tasks to support the healthcare practitioners and office operations.
Answer and return phone calls and emails, schedule appointments, and process payments.
Offer information regarding products and services provided by the Med Spa.
Efficiently schedule and confirm appointments to maximize efficiency.
Review patient charts to ensure accuracy of services and charges.
Maintain the cleanliness and organization of the front desk and reception area.
Uphold a professional appearance and demeanor.
Ensure compliance with HIPAA regulations and maintain patient confidentiality.
Act as a liaison between the front desk and medical providers.
Assist with opening and closing procedures.
Conduct care calls and follow-up calls as needed.
Work with leads to schedule consultations and appointments.

Qualifications

Must have 2-3 years of medspa experience.
Efficient, accurate, and interested in working in a fast-paced, upscale Medical Spa.
Excellent phone skills.
Experienced working at a Medical Spa.
Possess excellent communication, organization, and problem-solving skills.
Able to handle stressful conditions.
Able to work with frequent interruptions.
Have a friendly personality.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 37 per week

Benefits: