About Job
About Nourish Osteo and Wellness
At Nourish Osteo and Wellness, we believe exceptional care begins the moment someone walks through our doors—or reaches out online or by phone. We’re passionate about creating a warm, welcoming, and personalized experience for every individual. As part of our growing team, you’ll have the opportunity to lead with purpose, grow in your career, and help shape the future of client-centered wellness.
Position Summary
We are building a Front Desk Team by hiring one Front Desk Lead for each of our two locations—Oakland and Albany—to provide localized excellence while working in close collaboration. These team members will serve as the essential link between practitioners, clinical operations, and clients—supporting the day-to-day flow while also contributing to the growth of the practice.
This is more than a reception role—it’s a leadership position for someone who thrives in a service-driven environment, loves systems and communication, and is eager to help a purpose-led wellness practice thrive.
Please apply with a cover letter explaining why you would be a great fit for this role.
Key Responsibilities
What You’ll Do:
- Be the friendly, informed point of contact for clients and prospective clients
- Manage scheduling, rebooking, payments, and client communication
- Support smooth daily operations at either our Oakland or Albany location
- Help educate clients about services and guide them through their care journey
- Track call conversions, optimize practitioner calendars, and contribute to clinic success
- Collaborate with your counterpart at the other location and the Clinic Director
What We’re Looking For:
- Experience in a front desk, admin, or client services role (health/wellness/spa a plus)
- Tech-savvy, organized, and calm under pressure
- A warm, professional communicator who loves helping people
- Comfortable with systems and open to learning tools like Noterro
- Availability hours and days vary between locations: Monday - Friday - 7 hour shifts ranging through 10am-6pm.
Why Work With Us:
- Join a purpose-driven, growing wellness practice
- Supportive team culture with room for advancement
- Personalized onboarding and ongoing training
- Make a meaningful impact in clients’ lives every day
Applications should include a brief cover letter explaining why you would be a great fit for this role. Any applications without a cover letter directed to the clinic will not be reviewed.
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person