PrimeSTAR Home Health of NorthWest Louisiana is seeking a Full-Time Intake Coordinator to manage incoming referrals to our agency and coordinate with clinical staff and liaisons to assure a smooth transition for patients on to our services. This position requires strong communication and computer skills, good time management, attention to detail and a positive attitude.

About the company: PrimeSTAR Home Health is a locally owned and operated home health agency that specializes in providing skilled nursing, therapy and ancillary services to patients in North Louisiana. Our mission is to be the premier home health agency of choice for patients and physicians by providing the best care to every patient, every time assuring that their health truly comes first.

Duties and Expectations:

• Receive and process all incoming referrals via telephone, fax, email & hand-delivered by our Marketing Liaisons.
• Gather and verify patient insurance information and obtain prior authorization.
• Routinely check for physician orders that have been written by field staff and process appropriately.
• Support for field staff either on the phone, email or in person and assist with changes in schedules, time off, and covered benefits.
• Back up support to receptionist.
• Notify staff when patient is placed on hold for hospitalization, insurance issue, etc.
• Must be able to multi-task and adjust to changing situations throughout the day.
• Moderate knowledge of Microsoft Word, Excel, and Power Point.
• Other required duties

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person