Residential Aide
Program: New Providence Women’s Shelter
Salary: $19.49/hour

Program Description:
The New Providence Women’s Shelter is a 130 bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services.

Essential Duties and Responsibilities:
The essential duties of the Custodian include but are not limited to the following activities:

• Performs the day- to- day monitoring of the residents’ on-site activities.
• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents.
• Assists in the planning and organization of recreational activities, events, and outings.
• Wakes the clients as needed, provides clothing and personal care items to clients.
• Ensures that the clients are out of the dormitories according to policies and procedures.
• Reminds clients of their daily schedules and assists clients with their daily living skills.
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• Secures the clients’ personal property and maintains an inventory of the clients belongings.
• Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff.
• Oversees the shelter at nights and responds to any requests from the clients who are awake.
• Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency.
• Complete electronic shift summaries and incident reports
• Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner.
• Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff.

• A High School Diploma or GED required.
• 1 year of experience working with homeless mentally ill adults or other special needs population
• Excellent oral, writing and listening skills.
• Knowledge of Microsoft Office Suite, especially e-mail, Word, and Excel; computer literate
• Bilingual or multilingual a plus