Continuing Care Coordinator - Full Time benefits eligible. Eligible for applicable shift pay differentials.

POSITION SUMMARY

The Continuing Care Coordinator will manage treatment services including ongoing coordination of care, advocacy, level of care transitions, aftercare planning and discharge planning.

RESPONSIBILITIES INCLUDE:

• Meet with active patients regularly for discharge planning to develop aftercare plans and ensure continuity of care.
• Research aftercare treatment options for patients, locate and secure transitional housing if needed.
• Locate 12 Step meetings, specialists, doctors, therapists, psychologists, MAT providers, etc. in patients’ home areas as needed.
• Collaborate with families and referents on patients’ discharge plans with permission of the patient.
• Collaborate with Quality department to send any required paperwork to aftercare resources.
• Develop a strong, ongoing relationship with patients and their families. Maintain ongoing healthy communication with the patient's families.
• Accurately share information in team meetings.
• Facilitate referrals to ancillary services. Ensure the correct documentation is collected and/or received.
• Assist in ACA/AMA interventions with the Clinical and Nursing department.
• Maintain a basic understanding of health insurance benefits, health insurance terms, and other payment methods that are used for our organization.
• Complete all assigned documentation in a neat, accurate and timely manner.
• Exercise sound professional judgment and seek assistance as necessary.
• Protect the privacy of all patient information in accordance with the organization's privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider.
• Field clinically-related telephone calls and respond as indicated to promote optimal patient continuity of care.
• Provide crisis support to other clinicians and patients, as needed and in emergency situations.

EXPERIENCE AND QUALIFICATIONS

Required Qualifications

• A bachelor degree from an accredited college and one year (1) of full-time satisfactory experience performing assessment and/or treatment of drug or alcohol addiction care OR a four-year high school diploma or its educational equivalent and two years (2) of full-time satisfactory experience in addiction care.
• Familiarity with all relevant healthcare standards: OASAS, ASAM, JCAHO, etc.
• Demonstrated communication, critical thinking, and interpersonal skills.
• Proficiency with data management and electronic health records.
• Strong problem solving, conceptual, and analytical skills.

Preferred Qualifications

• Valid License as counselor or related-fields (CASAC, CASAC-T, MSW and/or MHC) in the State of New York.
• Specific experience with stabilization and withdrawal management care and/or inpatient rehabilitation settings.
• Experience working as part of a multi-disciplinary team.
• Knowledge of resources and different pathways of recovery for patients with substance use disorder.