Client Care Manager

Location: Community Connection Programs, Inc.- Metro New Orleans Area

Make a meaningful impact every day.
As a Client Care Manager at Community Connection Programs, Inc., you’ll lead a team of compassionate caregivers delivering home care services to seniors and individuals with disabilities. Your role ensures clients receive exceptional, compliant, and person-centered care — while supporting caregivers with the tools and guidance they need to succeed.

What You’ll Do

Supervise & Support Caregivers

• Lead and coach a team of in-home caregivers
• Conduct performance evaluations and provide ongoing training
• Schedule and assign caregivers to meet client needs

Monitor Client Care

• Conduct home visits to ensure quality and compliance
• Collaborate on and update personalized care plans
• Quickly address concerns from clients or families

Ensure Compliance & Quality

• Maintain accurate care records, progress notes, and incident reports
• Audit documentation to meet state regulations and agency standards
• Participate in quality assurance activities and surveys

Be a Reliable Point of Contact

• Respond to emergencies and provide on-call support
• Ensure caregivers are trained in emergency procedures

Collaborate & Communicate

• Partner with the Regional Program Director and admin team
• Coordinate with scheduling to ensure proper coverage

Qualifications

• Bachelor’s degree (preferred) in healthcare, social work, or related field
• Experience in home care, healthcare, or team supervision
• Knowledge of home care regulations and documentation best practices
• Strong leadership, communication, and critical thinking skills
• Passion for helping others and improving lives
• Reliable transportation & valid driver’s license

Perks of the Role

• Field-based flexibility with administrative support
• Make a real difference in the lives of Louisiana families
• Professional development & training opportunities
• Supportive team environment with leadership that listens

Apply Today

Join a team that puts people first- Starting with you.