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Promise Resource Network is a nonprofit organization whose mission is to transform the approach to recovery from mental illness, substance use, and trauma, by focusing on wellness, not illness. Your donation will help us live our mission every day through individualized recovery support, education programs and advocacy, allowing us to change lives and change the way society approaches recovery.

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Invest
Get Support
Our Story
Our History
Our Leadership
Our Impact
What We Believe
Our Mission
Our Belief
Our Vision
Why We Exist
Our Approach
Recovery Hub
Monthly Calendar
News
Download Monthly Calendar
Events
Respites
Retreat @ The Plaza
The Retreat @ Fernwood
Our Initiatives
Contact
Contact Information
Give Money
Give Time
Give Supplies
Careers

Invest
Get Support
Our Story
Our History
Our Leadership
Our Impact
What We Believe
Our Mission
Our Belief
Our Vision
Why We Exist
Our Approach
Recovery Hub
Monthly Calendar
News
Download Monthly Calendar
Events
Respites
Retreat @ The Plaza
The Retreat @ Fernwood
Our Initiatives
Contact
Contact Information
Give Money
Give Time
Give Supplies
Careers

Respite Peer Support Specialist – Raleigh

Job Categories: Peer Support Specialist

Job Types: Full Time

Job Locations: Raleigh NC

Full-time role. Pay is $18.00-$21.00/hr based on experience. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About The Position

The Respite Peer Support Specialist will provide trauma-sensitive peer-to-peer support within the context of the peer Respite. Supports offered will include advocacy, providing information and opportunities to connect to local resources, support around housing and benefits, one on one mutual support and group support, as well as managing the peer support warm line if needed.

Location: Raleigh, NC

Job Type: Full-time

What You’ll Do

Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
Assist in connection with mental health services, community resources, and other services as needed.
Provide telephone support to peers in the community through the 24-hour peer warm line.
Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
Manage downtime with guests focusing on wellness and recovery activities.
Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests’ stay, departure/discharge plan, after-care planning)
Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
Documentation, tracking, and reporting as required.
All other duties as assigned by CEO, Executive team, Leadership team.

Qualifications & Experience

Current North Carolina Certified Peer Support Specialist.
Knowledge of trauma-informed care, theories, principles, and practices.
Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Commitment to the mission and values of the organization.
Ability to receive guidance, training, and mentoring to grow skills and knowledge.
Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
Demonstrates honesty, integrity, is ethical and approachable.
Ability to interact effectively with the public, providers, and other stakeholders.
Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
Ability to manage time and complete tasks.
Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
Demonstrate honesty, and integrity, is ethical, and is approachable.
Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
Must have a valid NC Driver’s license.

Please reach out to Landrick Alston, HR, for any additional questions.

Apply For This Position

Ready to Help Us Change Lives?

If you’re passionate about creating positive change, building inclusive communities, and supporting individuals on their journey to recovery, we want you on our team.

Apply now, and be a part of something bigger than yourself. Join PRN in igniting hope and transforming lives!

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Why You’ll Love Working Here

At PRN, We Believe In Creating a Work Environment That Is As Supportive And Dynamic As The Services We Provide. We Offer

Mission-Driven Impact: Be part of a team that makes real change in people’s lives every day. Your work will directly contribute to transforming communities and empowering individuals on their recovery journeys.
Dynamic Work Environment: Every day brings new challenges and opportunities to make a difference. From one-on-one support to community outreach, you’ll experience a variety of impactful work.
Growth Opportunities: At PRN, we’re invested in your growth. We provide ongoing training, peer support certification, and opportunities to advance into leadership roles or specialize in areas like advocacy and recovery.
Comprehensive Training: Become a certified Peer Support Specialist and gain expertise in trauma-informed care, person-centered planning, and more.
Supportive Culture: We’re committed to fostering a positive, collaborative environment where everyone is respected, empowered, and valued.
Meaningful Impact: Every day, you’ll help individuals find their way to recovery and a better quality of life, knowing your work makes a tangible difference.

Equal Opportunity Employer

PRN is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.

Join the PRN Family. Together, we can make a difference.

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Warmline

Hub Hours

Monday – Thursday

8:30 am – 4:00 pm

Friday

10:00 am – 4:00 pm

Saturday – Sunday

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Office

Address

1401 East 7th Street

Charlotte, NC 28204

NC Peer Support Warmline

1-855-PEERS NC

Respite

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Seniority level Seniority level Not Applicable
Employment type Employment type Full-time
Job function Job function Other
Industries Mental Health Care
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