The Patient Care Coordinator (PCC) facilitates an excellent patient experience and supports clinic operations for the assigned prosthetics and/or orthotics medical practice. Primary responsibilities include greeting and registering patients, compiling complete chart documentation, and supporting clinical and technical staff. Essential Functions include answering the telephone and responding to inquiries or directing callers, scheduling appointments, verifying and updating patient demographics, referral source and insurance information in the Electronic Medical Record (EMR), obtaining copies of insurance cards and other documentation, maintaining complete patient records per company policies, initiating documentation requests from healthcare providers, verifying patient insurance benefits, relaying payment and billing policies, collecting patient payments, maintaining a clean and safe environment, following infection control procedures, taking patient height and weight, preparing treatment rooms, providing administrative support, assisting in marketing efforts, maintaining professional relationships, and participating in ongoing training. Competencies required include ethical conduct, problem solving, communication proficiency, computer proficiency, and excellent interpersonal skills. The work environment is a professional office using standard office equipment. Physical demands include talking, hearing, standing, walking, using hands, reaching, bending, and squatting. Qualifications include a high school diploma or GED equivalent, 1-2 years of medical office experience preferred using EMR systems, and healthcare industry experience preferred. Embla Medical is an equal opportunity employer committed to non-discrimination and compliance with all applicable laws.