Remedy is looking for a reliable and detail-oriented Home Care Coordinator to join our growing team. In this role, you will help new clients get started with our home care services by communicating with case managers, confirming client information, and making sure all the paperwork is complete. Most of your work will be done through email/phone, so strong written communication and organization skills are a must. You will also provide training to caregivers and assist with the hiring process.

What You’ll Do

• Help staff with the hiring/onboarding process.
• Help to train staff
• Make sure all documentation are in compliance.
• Communicate with case managers by email to collect referral information and documents
• Confirm client addresses using online tools (like Google Maps) to ensure they’re within our service area
• Enter new client details into our system accurately and quickly
• Track the progress of each referral to make sure all documents are received
• Set up initial assessments with our nurses and notify clients or their families
• Follow up professionally and promptly to keep the admissions process moving
• Work closely with our Scheduling and Nursing teams to ensure a smooth start for new clients
• Conduct Initial Visits to onboard new clients
• Attend Marketing Events
• May also help to fill in shift if needed, only if needed and no coverage.

What We’re Looking For

• High school diploma or GED
• Strong email and written communication skills
• Able to work comfortably with computers and web-based tools (Gmail, Google Sheets, Google Maps, etc.)
• Organized, detail-oriented, and able to manage multiple tasks at once
• Comfortable typing and doing data entry for long periods
• Able to work in a fast-paced team environment
• Professional, polite, and dependable
• Willing to learn and grow with us

Nice to Have (but Not Required):

• Experience in home care, medical office, or customer service
• Familiarity with healthcare terms or client intake processes
• Familiar with online tools like CRMs or scheduling software

Why You’ll Love It Here

• A mission that matters: Help seniors get the care they deserve
• Supportive, friendly team culture
• On-the-job training — no healthcare experience required
• Opportunities for growth into Scheduling, Care Coordination, or Office roles
• Stable hours and reliable full-time schedule

If you are passionate about patient care and possess the necessary skills to excel as a Care Coordinator, we invite you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: From $11.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person