Nova Vision Care prides itself on providing the most thorough eye exams in the area. We focus on eye health and provide superior service to all our patients. We are seeking a Patient Care Coordinator to assist in processing all patient needs, answering the telephone, scheduling and confirming patient appointments, and processing insurance information.

We are looking for someone with office experience. Someone with a desire to succeed and be part of a winning team. We require a high level of detail in a fast-paced environment. Strong communication skills are a must. The ability to multi-task and manage patient priorities is imperative.

We offer incredible employee benefits including a quarterly bonus structure, excellent working hours, a great office environment and amazing vision benefits.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) Matching
• Employee Discount
• Health Insurance
• Dental Insurance
• Uniform Allowance
• Paid Holidays
• Paid Time Off

Schedule:

• 8 Hour Shift
• Day shift
• Monday to Friday

This job is ideal for someone who is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- great at merging the finer details with the ability to see and understand the bigger picture
• Achievement-oriented -- enjoys taking on challenges and learning from them
• High stress tolerance -- thrives in a high-pressure environment
• Family-oriented work environment -- enjoys working with co-workers that become almost like family and using that strength to be productive

Company's website:

• novavisioncare.com

Company's Facebook page:

• Nova Vision Care

Work Remotely:

• No

Responsibilities:
- Serve as one of the primary points of contact for patients, providing exceptional customer service and ensuring a positive experience
- Schedule patient appointments and manage the appointment calendar
- Collect and verify patient information, including insurance details and medical history
- Assist with patient check-in and check-out procedures
- Answer phone calls and respond to inquiries in a professional and timely manner
- Maintain patient records and ensure accuracy and confidentiality
- Coordinate referrals to specialists or other healthcare providers as needed
- Collaborate with healthcare professionals to ensure seamless patient care

Experience - Preferred, but nor required:
- Knowledge of HIPAA regulations and ability to handle sensitive patient information with confidentiality is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare professionals, and other staff members

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: $30,000.00 - $32,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Beavercreek, OH 45440 (Required)

Work Location: In person