About Job

Patient Care Coordinator position available for full-time employment. Seeking a motivated, enthusiastic, charismatic, friendly candidate to join our incredible team. A successful candidate will be self-motivated, organized, detail oriented with the ability to multi-task while working in a great clean atmosphere.

Responsibilities and Duties

General

Complete opening and closing office procedures for the front desk, pre-test room & ancillary diagnostic testing rooms
Greet patients in a friendly, prompt manner and ensure high quality patient service.
Answer the phone according to the company telephone protocol.
Operate the practice management system efficiently and accurately
Coordinate smooth efficient flow of patients through the practice
Maintain a neat and orderly practice environment, which includes light cleaning.
Interface with all associates and Dr. Sweitzer in a professional manner.

Patient Care Coordination

Pre-Arrival

Appointment Book Management (scheduling)
Patient File Management
Insurance Authorization/Verification
Office Visit Paperwork Preparation

Patient Check-in

Distribute and accurately explain patient paperwork.
Collect and verify accuracy of all patient paperwork & insurance cards.
Explain insurance usage (medical insurance vs. vision benefit plan).

Patient Encounter

Efficiently conduct preliminary testing and other advanced diagnostic testing according to company protocol

Patient Check-out

Collect payment for services rendered
Distribute and accurately explain office receipts, fees, procedures and policies.
Coordinate patient referrals to outside specialists.
Complete patient file by scanning appropriate documents to patient electronic record.
Submit claims to insurance if needed.

Accounts Receivable