At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION:

The Social Worker works to address needs of at risk and complicated patients. The Social Worker addresses psychosocial issues of referred patients and families through consultation with the Nurse Navigator and/or face to face interviews. The Social Worker will be dedicated to ensuring patients have timely access to comprehensive medical treatment, increasing patient compliance with recommended treatment options, mobilizing access to all needed services, and creating a seamless, patient-centered experience from screening to detection, diagnosis, treatment and beyond.

ESSENTIAL JOB FUNCTIONS:

• Community resources for multi-generational psychosocial needs, including financial, housing, mental health, substance abuse, domestic violence and bereavement
• Adult and Child Protective Services
• Medicare & Medicaid policies and criteria
• Experience navigating Medicaid, Medicare and Private insurance
• Medical, legal and financial implications for patients
• Advance directives and “Do Not Resuscitate” orders
• Patient assistance programs for free or reduced cost medications
• Psychological pain and addictions
• Alternative methods for addressing pain (such as mindfulness, guided imagery, and relaxation techniques)
• Working knowledge of the DSM 5 (or most recent DSM)
• Grief & bereavement counseling and resources
• Procedures for
• Placement (Nursing, SNF, ALF, Private Home Care)
• Home Health Referrals
• Hospice Referrals
• Mental Health & Substance Abuse Referrals
• The Affordable Medical Care Act
• Proficiency in basic computer skills, including the ability to maneuver within a Microsoft Windows environment.
  
  
  

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

REQUIRED QUALIFICATIONS:

• Master’s Degree in Social Work
• License Clinical Social Worker Certification
• 2 years of experience in a medically related Social Work position.
• Basic Life Support (BLS) – American Heart Association
  
  
  

PREFERRED QUALIFICATIONS:

• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
• Certification by a nationally recognized association such as IBHRE is preferred.
  
  
  

Training:

• EPIC Electronic Health Record (EHR) training (preferred)
  
  
  

OTHER JOB FUNCTIONS:

• Role models professional behaviors, approaches, and attitudes at all times – particularly in stressful and conflicting situations
• Consistently presents a professional image
• Adheres to Bon Secours and St. Francis Health System rules, regulations, and polices.
• Performs other duties as assigned.
• Assists and supports other departments when needed.
  
  
  

SKILLS:

• Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients
• Ability to learn and use a computer-based patient appointment scheduling and registration system
• Ability to work in a fast-paced environment with a team
• Strong interpersonal communication and organization skills
• Take and document vital signs
• Room patients
• Monitor patient conditions during in-office treatment(s)
• Document patients’ medical records
• Administer medications/vaccinations within scope
• Inform medical professionals regarding patient conditions and care
• Manage patient messages and communications (e.g., in-basket, MyChart messages)
• Schedule tests and appointments
• Telephonic patient triage
• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with family members
• Collaboration
• Teamwork
• Conflict resolution
• Active listening
• Relationship Building
• Time management
• Dependability
• Adaptability
• Flexibility
• Accountability
  
  
  

SCHEDULED WEEKLY HOURS:

• 24 hours
  
  
  

WORK SHIFT:

• Days/Afternoons
  
  
  

DEPARTMENT:

• Care-A-Van
  
  
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  
  
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com