About Job

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education's College of Nursing and Health Care Professions as a Field Clinical Counselor. This position will coordinate and support the students with policies, processes, placements, applying and entering the practicum and/or clinical phases of the degree program. This will be a remote position with a salary of $43,000 per year.

Candidates must reside in the Greater Phoenix area.

New hire training will encompass two full weeks of training. One week will be held in-person at our Phoenix, AZ campus and the following week will be held virtually via Zoom.

What you will do:

Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.

Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date.
Prepares and distributes necessary information to students regarding the program(s).
Assists with placement of students to include practicum, clinical, or practice immersion.
Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
Establishes rapport and relationships with students.
Encourages students to ensure they are on track with meeting clinical and practicum requirements.
Assists with the processing of paperwork for sites and preceptors if needed.
Works as part of a high-performance team and encourages and supports other team members.
Handles multiple priorities and tasks in an effective and efficient manner.

What you will need:

Bachelor’s degree from a regionally accredited four-year college or university.
Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.
Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public.
Ability to handle a high-volume of inbound/outbound calls effectively.
Strong skills in Microsoft Office Suite.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

Bonus points if you have:

Relevant, industry-related professional experience
Experience working with CRM tools.

What we’ll offer in return:

A career where your work makes a difference in students’ lives.
Ongoing professional development and growth.
Outstanding benefits and work perks.
Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.
Collaborative and supportive work environment...and more!