Job Summary
The Care Coordinator plays a pivotal role in ensuring that patients receive comprehensive and seamless care throughout their healthcare journey. This position involves coordinating patient services, managing appointments, and providing essential support to both patients and healthcare providers. The ideal candidate will possess strong organizational skills and a background in medical office setting, enabling them to effectively navigate the complexities of patient care.

Duties

• Answers back up incoming telephone calls, determines purpose of callers, and forwards call to appropriate personnel.
• Supplies information to callers about our facility and doctors, including appointment verification.
• Be able to interact and communicate with other departments and entities ensuring a positive experience for the patient.
• Schedules patient appointments with NSC providers, ancillary tests, treatments, and associated evaluations, as appropriate. Confirm upcoming schedules and release unused block times when appropriate. Maintains timely and accurate documentation in EPIC.
• Maintains computerized scheduling template for multi-specialty clinic, keeping track of medical staff vacations and meetings.

Experience:

• EPIC
• HIPAA
• Medical Terminology

This Care Coordinator position offers an opportunity for individuals passionate about patient care to make a meaningful impact within a healthcare setting.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person