Job Overview
We are seeking a reliable, detail-oriented individual to join our team. This role is essential to providing an excellent patient experience and ensuring smooth clinic operations.

Responsibilities

• Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services. This includes answering phones, returning messages, and managing email communication.
• Schedule and confirm patient appointments, ensuring efficient use of time slots.
• Maintain accurate patient records and manage documentation in compliance with privacy regulations.
• Assist with insurance verification and processing, ensuring all necessary information is collected.
• Coordinate communication between patients and healthcare providers to facilitate optimal care.
• Support the office team with administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the office environment is welcoming and organized for patients.

Qualifications

• Previous experience in a chiropractic, physical therapy, medical or dental office preferred.
• Knowledge of insurance verification and payment processing.
• Excellent organizational skills with the ability to multitask effectively.
• Proficient in using office software and electronic health record systems.
• Strong interpersonal skills with a focus on patient-centered care.
• Ability to work collaboratively within a team environment while also being self-motivated.

Join our team as a Patient Care Coordinator and contribute to delivering exceptional care to our patients while enhancing your professional growth in the healthcare, rehab, and wellness field.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person