Job Description Summary:

Job Description:

Healthy Communities is CHC’s Public Health AmeriCorps program designed to create cohesion in vulnerable communities and to promote healthcare and support services through outreach, awareness, linkage to care and support. Healthy Communities also serves to identify the unique and integral needs of our communities and neighborhoods and to establish strategic plans to address them. Service delivery will directly address the public health crisis in vulnerable communities and make healthcare and support services accessible through flexible delivery of services. AmeriCorps members will conduct community outreach, education, patient engagement, and link patients to CHCI care and referrals to community based assistance. Additionally, AmeriCorps members will participate in statewide and local activities which promote awareness of health and health services.

This is an AmeriCorps Member role – Community Engagement Specialist – that supports the Office of Clinical Excellence serving in Middletown, but supports activities at all CHC sites.

Terms & Program Benefits:

• One-year service term from September 2, 2025 thru August 28, 2026
• Serve a minimum of 33 hours a week for a total of 1700 hours during service year
• $23,700 stipend over the course of one year, paid bi-weekly
• An education award of $7,395 at the end of successful service term completion
• This is not a staff or volunteer position.

This is the opportunity for you if you:

• Possess a positive energetic attitude
• Enjoy working with people and helping others
• Seek to combat barriers experienced by varying populations
• Are extremely organized and very detail oriented
• Can take initiative and work independently as well as part of a team

As a Community Engagement Specialist for the Community Health Center, Inc., you will:

• Conduct monthly patient health education workshops; monitor the completion of pre-post surveys by workshop participants; and complete data entry for workshops and surveys.
• Track and document all completed patient engagement activities in patient’s electronic health record.

• Plan, coordinate, and implement events and activities that routinely recognize and celebrate the achievements and contributions of all populations.
• Coordinate and design staff development activities (eg. Book review) that promote increased knowledge, team building, and patient engagement competencies for improved patient access to care and health outcomes.
• Establish consumer panel for feedback about issues around clinical excellence at CHCI and coordinate quarterly meetings.
• Establish and coordinate Consumer Advisory Board quarterly.
• Educate community members and patients on how environment impacts overall health outcomes.
• Conduct education sessions based upon EVER Project’s developed slide deck with patients.
• Research and develop evaluation tools (ie, pre and post surveys) for education sessions.
• Conduct surveys with staff and patients to assess factors such as culture and climate that are impacting various aspects of service and care to include staff effectiveness and patient experience.
• Collect, review, and analyze data to compile presentations/reports to provide insights on improving patient experience and clinical excellence.
• Work with community partners to identify populations that have suffered serious healthcare gaps and design and implement outreach and services that directly address populations.

Qualifications:

• High school or equivalent required
• Proficiency in Microsoft office and internet-related applications
• Excellent time management and organizational skills
• Excellent oral and written skills
• Sound judgment and decision making skills
• Demonstrated ability to problem solve and remain calm during a crisis
• Successful clearance of all required criminal history checks (NSCHC)
• Able to travel between CHC sites and in state

Preferred:

• Bachelor’s degree in public health, social work related field
• Bilingual English/Spanish
• Ability to work collaboratively, building relationships and teams
• Knowledge and understanding of adverse health outcomes on varying populations
• Understanding of and/or experience with applying clinical excellence strategies and health equity
• Experience in providing crisis intervention, coordination of services, advocacy and community outreach in working with vulnerable populations

Organization Information:

Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Location:

Middletown - Weitzman Building

City:

Middletown

State:

Connecticut

Time Type:

Part time