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Wound Care Patient & Provider Coordinator

Synergy Wound Technology
place Detroit, 48272
local_atm $22 - $25 an hour
work_outline
Full Time
Experience:
Avoidant Personality Disorder
ECT
Milieu
Private Practice
Research Facilities/Labs/Clinical Trials
Home Health/In-home

About Job

Synergy Wound Technology is a San Diego, CA-based organization founded in 2017 and is a wound care management services organization that is revolutionizing how wounds are managed across the continuum of care.
InteliWound is Synergy’s Value-Based Wound Management System™ designed to improve the quality of care, reduce costs, and decrease medical-legal and regulatory risks. InteliWound is a hub and spoke technology-based system that places the patient in the center and connects all stakeholders through our proprietary mobile application and custom-built electronic health record.
We provide health benefits, generous paid time off and holidays, competitive compensation, savings plan and a positive culture to excel in. Targeted hourly compensation is $22.00 - $25 / hour.

This position performs a wide range of administrative duties, including (but not limited to): referral processing (referrals in and referrals out), patient registration, insurance management, patient appointment scheduling and confirming, route planning paperwork management, communication with referral sources, provider support, provider documentation control and management, and other administrative tasks assigned as workload allows.

This person will be responsible for confidential and sensitive material that requires time-sensitivity and detailed touch.

This person must be able to work independently and communicate effectively via phone, email, fax, and text.

The ability to manage many small tasks with extreme detail is required.

A sampling of responsibilities include:

Fax / distribute documentation as is necessary to the patient and / or patient care team:

  • Patient wound orders and progress notes
  • Test results
  • Missed visits
  • Changed visits
  • Patient DC

Communicate as is necessary to the patient and / or patient care team:

  • Appointments
  • Changes in appointments
  • Missed visits
  • Visit issues

Manage:

  • DME orders
  • Requests for documentation
  • Provider requests (labs, x-rays, etc.)
  • Documentation for patient DC, internal transfer, etc.
  • BFBMD and ancillary supply orders

Ancillary:

  • Spot check the fax lines to ensure documentation is received as it should
  • Develop relationships with customers (HH agencies)
  • Identify contact information for the IW Providers, within HH agencies
  • Quality control on all non-clinical documentation
  • Medical Assistant background preferred
  • 3+ years working in an administrative medical-based position\
  • 3+ years scheduling experience
  • Candidate must be detail oriented and have a keen ability to multi-task
  • Experience / comfort working with executives and medical pros
  • Comfort with new information and workflow technology
  • This is a HIPAA compliant environment.
  • Clinical experience is a plus.

Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Therapeutic Approach

Methodologies

ECT

Practice Specifics

Settings

Milieu
Private Practice
Research Facilities/Labs/Clinical Trials
Home Health/In-home
Forensic