Responsibilities:

In this role, you will specialize in processing benefits and authorization requests for a wide range of therapies, namely, the IV infusion and injectable medications relating to the rheumatology, ophthalmology, immunology, gastroenterology, and neurology practice areas and their corresponding disease states

As an insurance/intake coordinator, once infusion therapy referrals are received from physicians offices, you will perform insurance benefit verifications and prior authorizations for patients, discuss coverage and estimated financial responsibilities with patients and their families, manage the day-to-day schedule for infusion patients, and more

Establish and maintain relationships with referral sources by receiving and processing intake information for potential patients who require infusion therapy

Verify insurance benefits, obtain authorizations/re-certifications, schedule patients, and track patients’ progress

Request necessary documentation from referring providers, patients, and their insurance companies

Review ordering physician notes and infusion orders to ensure accuracy and consistency

Communicate with patients/families regarding coverage and payment responsibilities

Enter and maintain patient demographic information in EMR system

Oncall for phone calls every 3 weekends - bonus provided

Qualifications:
2 years’ experience working in a medical/clinical setting, ideally infusion-related

Experience collecting patient referral information in the healthcare space

Experience obtaining insurance prior authorizations, pre-determinations, pre-certifications; and an understanding of insurance coverages and participation

Excellent soft skills: strong communication capabilities, emotional intelligence, dependable in attendance and job performance, team player with a positive attitude and work ethic, etc

this is a hybrid position

We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a difference in the lives of our patients.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health
• Pediatrics
• Primary Care
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person