The Patient Counselor is responsible for verifying patients and caregivers in the New Jersey Patient and Caregiver electronic verification system, performing recreational transactions, receiving and placing patient orders, receiving payments from customers, and operating and inputting into the point-of-sale system. Maintaining accurate records of transactions, patient data, including identification and registration documents. Responds to patient and caregiver inquiries and provides accurate information regarding Sweetspot’s cannabis products. Perform transactions for recreational customers using POS system. Offer recommendations for different products based on the customer's needs.

CORE JOB DUTIES & RESPONSIBILITIES

• Create and process patient orders.
• Receive payments from patients and caregivers.
• Operate and input sales into the point-of-sale system.
• Maintain accurate records of transactions, patient data, including identification and registration documents.
• Verify patients and caregivers in the electronic verification system and state mandated seed-to-sale tracking system.
• Respond to patient and caregiver inquiries and provide accurate information regarding cannabis products.
• Ensure cannabis products received meet all specifications of identity, strength, quality and purity, and meets all rules set forth by the NJCRC.
• Adhere to all procedures, which may impact the identity, strength, quality and purity of cannabis products or protecting any containers or packaging from contamination.
• Follow and adhere to full compliance with the dispensing operations policies and procedures.
• Perform sale transactions.
• Follow system of internal controls for cash handling and accounting functions.
• Follow cash security measures.
• Maintain a neat and organized retail floor as set forth by the Dispensary Manager.
• Report any verifiable incident of a dispensing error, diversion, theft, loss, or unauthorized destruction of cannabis product immediately to a manager.

JOB QUALIFICATIONS

• Sales experience and customer service experience preferred
• Must be 21 or older
• Be able to be on your feet for extended periods of time and lift/move up to 50lbs if necessary
• Must be able to pass a background check and drug test.

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• On call
• Weekends only

Supplemental Pay:

• Tips

People with a criminal record are encouraged to apply

Work Location: In person