Full-time, Eves

Monday-Friday

12-8pm

80 hrs/2 weeks

General Summary

Ability to work independently to meet the client's needs, assess a crisis situation and provide stabilization to the client at the client's location as needed, resolve the crisis and appropriately refer the client to necessary services following policy and procedures.

Duties and Responsibilities

Essential Functions:

• Responds promptly and appropriately to all calls.
• Assesses patient’s immediate needs.
• Stabilizes patient using established crisis intervention techniques.
• Utilizes suicide precaution check list as appropriate.
• Refers to appropriate agency or service.
• Follows up on patient condition as outlined in policy.
• Responds to emergency mental health problems in the community.
• Applies established guidelines of the Mental Health Act.
• Discharges responsibilities of a Mental Health Delegate (including attending hearings as necessary).
• Facilitates admission to a psychiatric facility.
• Maintains PCPC certification and other BDAP required annual training.
• Remains knowledgeable of all licensed county D&A services.
• Arranges detox services as needed.
• Provides intake for county D&A funded services.
• Utilizes knowledge of community services.
• Provides information to inquiries.
• Remains updated to available community resources.
• Assesses the emergency of the need.
• Arranges provision of need following policies and procedures.
• Notifies CAP or LCCM of authorized provisions following policies and procedures.
• Follows policies and procedures regarding Intensive Case Management patients.
• Follows policies and procedures regarding Family Focus patients.
• Fosters cooperation between crisis counselors and MH/MR case managers (this would include follow-up calls to case managers regarding contact with their patients).
• Remains aware of mandated reporter status regarding child abuse.
• Utilizes Childline as appropriate.
• Fosters cooperation between crisis counselors and C&Y case managers.
• Reports suspected Elder Abuse situations to AAA.
• Fosters cooperation between crisis counselors and AAA case managers.
• Documents according to department policy. Content includes: • Psychosocial assessmentAdditional patient information as required • Referral or resolution • Follow-up telephone contact
• Completes and submits required forms within established time-frame.
• Enters patient information (in computer system) promptly.
• Replenishes office supplies as needed.

Common Expectations:

• Completes assignments promptly.
• Secures records to protect confidentiality.
• Stays current on all safety requirements (including required training).
• Participates in the Performance Improvement Plan (including assigned duties).