University Settlement partners with 40,000 New Yorkers on the Lower East Side and in Brooklyn every year to build on their strengths as they achieve healthy, stable, and remarkable lives. For over 135 years, we’ve collaborated with our communities to pioneer highly effective programs that fight poverty and systemic inequality. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening to their perspectives, recognizing their excellence, understanding them as complete individuals, and creating space for them to organize. Joining together with our neighbors to advocate for justice and equality, we help build community strength.

Responsibilities:

Case Management

• Intake/enrollment of children

• Assess strengths and needs of families, facilitate referrals and follow-up of referrals

• Assist families with family goals setting and follow-up

• Accompany parents to meetings as interpreters as needed

• Work with families of children with special needs; attend case conferences & follow-up meetings

• Maintain complete, confidential, and up-to-date documentation of family files

• Maintain/update children’s health files along with the Nurse Consultant

• Inform families about community resources and how to access services

Social Service Database System/Salesforce

• Maintain and monitor database, ensuring all information is kept current

• Determine eligibility and follow-up on re-certification for Child Care

• Maintain and update waiting list

General Program Assistance

• Assist with parent involvement activities including meetings, workshops, and special events

• Assist with implementation of the program evaluation process

• Assist with outreach and recruitment of children

• Attend meetings, trainings or workshops off or on site

• Assist in the classrooms and conduct home visits

• Perform general office duties

• Perform other duties as assigned by supervisor

Mental Health Services Support

• Assist or conduct playgroups

• Attend Mental Health Team Meeting

• Make decisions regarding day to day operations in conjunction with the Director

Qualifications:

• Bachelor’s degree in social sciences preferred, High School Diploma required

• Experience working with children and families

• Bilingual English/Spanish or English/ Chinese preferred

• Must have excellent computer skills with knowledge of Microsoft Excel, access, and Word

Work Schedule: Full time, Monday - Friday, 8:00 am - 4:00 pm or 9:00 am - 5:00 pm, flexibility needed depending on program needs

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.