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Patient Care Coordinator (PCC)

Elite Physical Therapy
place Conway, 72032
local_atm $14 - $16 an hour
work_outline
Full Time

About Job

We're Hiring: Patient Care Coordinator (PCC)

Are you a proactive, detail-oriented, and people-loving individual who thrives in a fast-paced environment? Do you believe that a well-run schedule is the heartbeat of great healthcare? If so, we want you on our team!

At Elite Physical Therapy, we’re more than a physical therapy clinic—we’re a team dedicated to transforming lives. We value personal growth, professional development, and a positive, team-driven culture. We’re looking for a Patient Care Coordinator (PCC) who will be the friendly face and organizational powerhouse that keeps our clinic running smoothly and patients coming back.

What You'll Do:

As our PCC, you'll play a vital role in ensuring a seamless and exceptional experience for every patient who walks through our doors. Your responsibilities will include:

  • Managing the clinic schedule to keep it consistently full and efficient
  • Scheduling current and new patients and ensuring they stay on track with their treatment
  • Following up with lost or past patients to keep them engaged in their care
  • Verifying insurance benefits and handling pre-authorizations
  • Tracking clinic performance goals
  • Collecting co-pays and assisting with billing-related follow-ups
  • Being the glue that holds our front desk operations together

What We’re Looking For:

  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • A proactive mindset—you don’t wait to be told what to do
  • Comfort with multi-tasking and using EMR systems
  • A passion for healthcare, people, and helping others grow

Why You'll Love Working With Us:

  • A team that genuinely supports one another
  • Opportunities for professional development and career growth
  • Regular mentorship, and feedback
  • A mission-driven culture that puts patients and staff first
  • Competitive pay with bonus opportunities

Start Your Journey With Us!

If you're ready to make a real difference and grow your career in a supportive and energized clinic, we’d love to meet you. Apply today and help us continue delivering care that goes beyond the expected!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Continuing education credits
  • Dental insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person