Make a Difference with Remedy Behavioral Health
At Remedy Behavioral Health, we believe in compassionate, individualized care rooted in a whole-person approach. We’re currently seeking a detail-oriented and experienced Intake Coordinator to join our team and support the essential first step in connecting patients to the care they need.

If you're organized, proactive, and thrive in a fast-paced healthcare environment—especially one involving long-term care settings like nursing homes or assisted living—this role is for you.

About the Role

As our Intake Coordinator, you’ll manage the intake process for patients referred from long-term care and outpatient facilities. You’ll verify insurance, enter data into our EMR system, coordinate authorizations, and communicate with both internal teams and external partners to ensure a smooth transition for each patient.

Key Responsibilities

• Accurately enter patient demographics and insurance details into the EMR system
• Verify insurance benefits, secure prior authorizations, and confirm eligibility
• Communicate with referral sources, insurance companies, and providers
• Coordinate intake appointments and track referral progress
• Ensure full HIPAA and regulatory compliance throughout the intake process
• Provide compassionate support to patients and families
• Utilize Microsoft Excel and Teams to manage information and internal communication
• Collaborate with the clinical team and suggest process improvements
• Maintain confidentiality and manage sensitive health information with discretion
• Perform other administrative duties as assigned

What We’re Looking For

• 2+ years of experience in insurance verification or intake for long-term care, assisted living, nursing homes, or outpatient behavioral health
• Familiarity with verifying coverage for Medicare, Medicaid, and commercial insurance plans
• Proficiency in Microsoft Excel and Teams
• Strong attention to detail and organizational skills
• Ability to work independently and meet deadlines
• Excellent communication, customer service, and problem-solving skills
• Compassionate, patient-focused attitude and a passion for healthcare

Why Join Remedy?

• Be part of a mission-driven team that’s transforming lives through mental health care
• Work in a collaborative, supportive environment
• Gain valuable experience in behavioral healthcare coordination
• Play a meaningful role in helping patients access the care they need

Apply today to join a team that values compassion, communication, and excellence in behavioral health. We’re excited to meet you!

Job Type: Full-time

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person