About Job

Job Summary
We are seeking a detail-oriented and organized Front Desk Administrator and Patient Care Coordinator to join our team. The ideal candidate will be responsible for scheduling patients, answering phones, submitting dental insurance claims, organizing sleep study results, sending out new patient paperwork and informed consents via the Nexhealth app, ensuring accurate processing of claims, presenting treatment plans, and maintaining an organized front desk with the help of the office manager. This role requires a solid understanding of medical and dental terminology, coding practices, and insurance verification processes including Medicaid Waiver for DIDD. The Front Desk Administrator and Patient Care Coordinator will play a crucial role in supporting our healthcare operations and enhancing patient satisfaction through organization and efficiency.

Duties

Greet patients as they enter the office.
Answer phones and answer patient questions.
Making sure dentist and dental hygienist schedules are filled.
Verify patient insurance coverage and benefits prior to appointments or procedures.
Process and submit insurance claims accurately and in a timely manner following dental appointment.
Present treatment plans to patients.
Collect prepayments from patients and schedule treatment.
Maintain up-to-date knowledge of managed care contracts and policies.
Ensure compliance with HIPAA regulations regarding patient information confidentiality.
Assist in the maintenance of medical records, ensuring all documentation is accurate and complete.
Collaborate with healthcare providers to obtain necessary documentation for claims processing.
Organize patient's sleep study results and manage the check-out of home sleep study equipment.
Provide support to patients regarding their insurance inquiries and claims status.

The Top 5 Reasons to Work for Vibrant Laser Dentistry:

1. Fun: We put the "FUN" in "Dental Fundamentals." We are a disciplined, well-oiled engine of growth, but we also believe that dentistry should be fun and people should look forward to going to work each day.

2. Thinking BIG! The benefits of being the dental field is that we can typically diagnose and treat the same day versus other areas of medicine that can sometimes take days, months, or years to diagnose and treat. Now with laser and regenerative therapy we can do even more for our patients in one single visit. Think of what you are able to do for your patients that can alter lives in one day.

3. Growth: we are on the cutting edge of dentistry. We provide numerous areas of opportunity to grow and expand your abilities, responsibilities, and influence.

4. Great people: We hire only the best. For a typical position we sift through several resumes and interview at least ten people. Make it in, and you'll be working with some of the best practitioners in the field.

5. Treats: We offer our employees free facial aesthetics services, Starbucks, and treats,. We believe that taking care of and supporting our employees is the most important thing we can do. And together we can better take care of patients.

Experience

Previous experience in a dental office setting is preferred.
Familiarity with Dentrix dental software system.
Strong knowledge of medical and dental terminology and insurance verification processes.
Proficient in handling medical records and understanding HIPAA regulations.
Excellent communication skills, both written and verbal, with a focus on customer service.
Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about being an important part of a fun, professional, and caring team and possess the necessary skills to excel as a Front Desk Administrator and Patient Care Coordinator, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $22.92 - $24.57 per hour

Benefits: