Iron Horse Roofing is looking for a highly organized Customer Care and A/R Coordinator to join our growing roofing team! This role is the frontline for customer communication, project updates, and ensuring a smooth experience from start to finish — while also handling all invoicing, payment tracking, and collections.

Key Responsibilities:

• Manage all customer communications (calls, emails, scheduling)

• Provide project updates and support to customers and sales teams

• Prepare and send invoices, process payments, and track receivables

• Follow up on outstanding payments professionally

• Maintain CRM and accounting records accurately

What We’re Looking For:

• Strong communication and organizational skills. Team collaboration.

• Experience with customer service and basic accounting (A/R)

• CRM and Microsoft Office proficiency

• Admin work at roofing company is a plus!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Schedule:

• Monday to Friday

Work Location: In person