COMMUNITY SUPPORT SERVICES SPECIALIST

CHARACTERISTICS OF WORK

This is a professional level position involving the provision of social services to the seriously mentally ill. He/she is responsible for providing specific, measurable, and individualized services to each person they serve with a focus on maintaining the individual in the community and identifying and accessing needed services.

EXAMPLES OF RESPONSIBILITIES

• Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Department of Mental Health Operational Standards.
• Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Department of Mental Health Operational Standards.
• Monitors consumer progress with face-to-face contact, according to consumer’s level of functioning
• Collects data and prepare consumer histories based on interview with consumer, family, and collateral contacts
• Provides follow-up monitoring of psychotropic medications
• Determines full range of social /medical /psychiatric needs
• Locates and refers consumer to appropriate agency or facility for service
• Cooperates with representative of agency to which referral is made
• Maintains contact with other service agencies
• Maintains case records of work assigned
• Serves as public relations person for community support services
• Provides home visits as necessary to monitor consumer
• Provides a minimum of 6 hours /day of face-to-face direct service to consumers
• Provides transportation for consumers as needed
• All other duties as assigned by supervisors

QUALIFICATIONS

• Bachelor’s degree in a mental health related field.
• Must receive DMH certification as a Community Support Specialist.
• Must pass a criminal background check.
• Must have a valid MS Driver’s license.

REPORTING SUPERVISOR

Center Coordinator/Center Administrator and Clinical Directors.

POSITIONS SUPERVISED

None