Oso Home Care is looking for an experienced Intake Coordinator Clerk. Candidate must know HCPC, ICD10 & CPT codes. Will be responsible for taking Infusion Therapy and Home Health referrals from referral sources. Must be capable of verifying benefits, entering patient demographics into the computer system, communicating with other departments regarding the status of referrals, and notifying patients/families regarding coverage and payment responsibilities. Ensures that insurance verification is completed, and authorizations are obtained before giving the referral to the Pharmacist. We are located where the 405 and 55 Freeways meet.

Work Schedule: Full-Time, Mon – Fri, in office.

Responsibilities

• Coordinate follow-up calls with healthcare providers to obtain prescriptions, medical orders, and patient histories.
• Enroll patients in copay assistance programs and assist them through the process.
• Coordinate with billing team to collect copays prior to patient appointments over the phone.
• Maintain accurate and up-to-date patient records in compliance with regulatory standards.
• Provide exceptional customer service and support to patients and their families throughout the intake process.
• Collaborate with the clinical team to ensure smooth transitions and continuity of care.
  
  

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Previous experience in a healthcare setting, preferably in home infusion or pharmacy services.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and Microsoft Office Suite.
• Knowledge of insurance verification and prior authorization processes.
  
  

Family owned, room for growth, rewarding, fun and supportive atmosphere.

We are a privately owned corporation founded in 1984. http://osohomecare.com

Oso Home Care is an equal opportunity employer. Oso Home Care does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status, or any other characteristic protected by law.

Applicant and employee privacy policy can be found at https://osohomecare.com