Summary

The Community Care Coordinator Nurse Manager is responsible for the coordination of care and implementation of the Community Care (CC) Program, ensuring high quality practices in the referral, implementation, and monitoring of patient flow through the CC program. The Nurse Manager uses an analytical framework, such as the nursing process, to create an environment that facilitates the delivery of Non-VA medical care.

This job is open to

• Internal to an agency
  
  Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

This vacancy is open to current permanent Employees of Gulf Coast Veterans Health Administration Employees including satellites .

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Duties

The Community Care Coordinator Nurse Manager must demonstrates a high level of clinical expertise, leadership, and creative approaches to management of complex care. The incumbent also demonstrates knowledge of scope of practice and RN accountability in assignment, delegation, and supervision of staff. The Nurse Manager ensures staff compliance with Community Care goals, nurse-sensitive indicators, and performance measures, provides oversight for the administration of leave, counseling and disciplinary actions and assist other Community Care Nurse Managers in coverage as needed for leave include other duties but are not limited to:

-Acts as the Assistant Chief Nurse as delegated during the absence of the Assistant Chief Nurse.

-Responsible for performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the environment, and accreditation and regulatory standards.

-Actively develops and manages collaborative partnership with physicians and other clinicians.

-The Nursed Manager uses the nursing process to achieve identified goals for GVHCS.

-Participates on service and medical center committees and task force to improve nursing practice and patient care

-Identifies educational needs of staff and ensures that these needs are addressed.

-Has an integral role in supporting and facilitating student nurse clinical experiences, as well as orienting new staff.

-Works in partnership with the union and adheres to EEO principles.

-The Nurse Manager handles administrative and clinical issues, such as staffing coverage, granting leave, and patient and /or staff issues.

-Nurse Manager is ultimately accountable to the Chief Nurse and the Chief of Staff.

-The Nurse Manager coordinates with multiple disciplines to guide and evaluate individual patients through the CC Program and demonstrates excellence in the management of the Non-VA patient care population in the Gulf Coast Veterans Health Care System and in collaboration with community vendors.

-The Nurse Manager will receive consults to community care, review and evaluate the contents of the consult/clinical documentation to ensure that eligibility requirements are met, and documentation supports the referral to community care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday 8:00am-4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Available

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Conditions of Employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (
  https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:

• English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)

NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: