About Job

The Resident Care Coordinator is responsible for assisting with the planning, organizing, staffing, directing, and

coordinating the Assisted Living and Memory Care neighborhoods to ensure quality care for residents; be

knowledgeable of and implement federal, state and local regulations for a safe and engaging experience for the

residents, personnel, and physical environment.

Key Responsibilities

Assists with the oversight of the care of the Assisted Living and Memory Care neighborhoods and assists

with the direction of the day-to-day functions of staff

Ensures that emotional, physical, psychological, and safety needs are met through all program services and

activities

Assists with managing labor costs, supplies and other line items in department budget
Meets with staff and support personnel to plan and schedule shifts, services, programs and activities
Assists with the supervision and development of the performance of all care department team members
Assists with the supervision of employees. Assists with interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems

Assists with the supervision and provide daily care services to residents, including but not limited to:

Completion of care assessments and resident care plans, discussing changes in resident condition with

physicians and responsible party members, introducing interventions to reduce falls based on individual

resident needs, etc., reviewing progress notes, medication and care task records. Also provide medication

administration and help with resident care, as needed

Assists with the implementation, coordination and management of person-centered care based on

company's philosophy, mission and core values

Direct resident well-being according to State regulations to ensure appropriate and acceptable standards

of care and adequate staffing

In collaboration with Director of Wellness, coordinate, complete, and/or review data reports and queries

in compliance with Company's Resident Care Quality & Analytics program and protocols

In collaboration with Director of Wellness, conducting care conferences and completing timely

assessments and accurate care plans in the electronic health record, plus communication with Business

Office Manager any additional care given for accurate resident billing

Maintain a working knowledge of state regulations, policies and procedures, dictated for compliance
Assist with initial and on-going training for caregiving team members as well as other community team

members as necessary and as applicable based on State-specific regulations as well as Company's policies

and procedures

In conjunction with the community's multidisciplinary team, coordinate the resident move-in process

including screening, assessment, care planning and team assignments

Ensure appropriate delivery of services as identified in resident care plans by delegating, verifying and

communicating verbal and written expectations to caregiving team members

Participate in on-going resident assessment and determination of care needs as required by State-specific

regulations and Company's policies and procedures

Collaborate with, and monitor, external services providers to ensure the most appropriate and highest

level of service is provided to each resident

Ensure compliance with OSHA, FDA and Fire safety standards relative to wellness systems and resident

care

Other duties as assigned

Talent

Execution

Multi-tasks and easily prioritizes

Takes ownership and responsibility

Executes with diligence

Hard work ethic

Influencing

Strong communication and sets clear expectations

Influences others to take action

Is in tune with how to manage individuals

Leads with Integrity and excellence

Natural leadership and management

Strategic Planning

Able to see multiple solutions to a problem

Ability to anticipate and resolve problems

Critical thinking

Relationship Building

Ability to build relationships with personnel, residents, family members, visitors, community and the general public

Quickly builds trust with individuals and teams

Ability to deal with conflict and have difficult conversations

Skills & Knowledge

Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related

needs of the residents served

The changes associated with dementia illnesses, how they affect the individual's ability to function, and

the adaptive strategies that help maintain a resident's remaining abilities

Experience

At least one year of management experience in an assisted living or senior care setting
Candidates will be considered with caregiver certifications beneficial to the community and management

Experience

Prefer two (2) years' experience working with persons with dementia

Certifications

Adult Basic First Aid
CPR

Education

Associate's degree in a Health Care related field, Social Work, Psychology, or Gerontology is preferred
Colorado Qualified Medication Administration Person (QMAP) qualification (for individuals that are not

licensed in nursing)

Prefer LPN license; Current state nursing license issued by appropriate state licensing agency; as required by

law, attend in-service educations within the community in senior living preferred

Work Area And Environment

Works in all areas of the community
Moves intermittently during working hours
Is subject to frequent interruptions
Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions

and circumstances

Is subject to hostile and emotionally upset residents, family members, etc.
Works collaboratively with the on-site Executive Director who has ultimate operational control over the

campus

Communicates with the maintenance personnel, nursing staff, and other department supervisors
Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary
Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as

reactions from dust, disinfectants, tobacco smoke, and other air contaminants