Job Title: Member Care Coordinator

Location: Chicago, IL (Full-time remote, with a few days of onsite training)

Job Type: Contract (6 Months)

Job Summary:

The Member Care Coordinator is responsible for conducting home health assessments, educating members about their care plans, and supporting clinical teams with non-clinical tasks. This role includes outreach, follow-ups, documentation, and coordination of services like transportation and appointments.

Key Responsibilities:

• Conduct in-home assessments and update records
• Perform member outreach and care plan follow-ups
• Educate and engage members using scripts
• Coordinate services and schedule appointments
• Support case management with data entry and communication
• Maintain HIPAA compliance and documentation accuracy

Requirements:

• Bachelors in Social Work/Psychology OR LVN/LPN/RN OR 3+ years in care coordination/managed care
• Knowledge of medical terminology and healthcare coordination
• Strong communication and customer service skills
• Proficient in Microsoft Office
• Valid driver’s license, reliable transportation, and willingness to travel