About Job

MBAC Business Counselor

(Minority Business Assistance Center)

The mission of the Akron Urban League is to improve the quality of life of the citizens of Summit County, particularly African-Americans, through economic self-reliance and social empowerment.

Our vision is to become the anchor of collaborative services known for transforming and repositioning Summit County citizens. We strive to pull individuals and families out of generational poverty and into self-sufficiency and economic independence.

CORE VALUES

Purpose

To fulfill our mission by working together with determination, intention, and perseverance in pursuit of excellence. Our objective is to serve with the common goal of uniting and lifting the Greater Akron community.

Collaboration

We work through local, state, federal, and private partnerships to achieve excellence and bring transformative programs to Summit County.

Compassion and Respect

As ambassadors of our community, our role is to lead, listen and respond to people’s experiences with kindness. Simultaneously, we eagerly share how our programs can help achieve economic self-sufficiency through employment, entrepreneurship, wealth-building, education and community outreach.

Dept/Program: Entrepreneurship/MBAC

Reports To: Regional Director, MBAC

Pay Rate: $54,000 Annually

Classification: Regular/Full-time/Exempt

Benefits: Medical, Dental, Prescription, Vision, Life, PTO, 403-b, Holidays

Job Summary: A successful MBAC Business Counselor must be highly motivated with the skill set to support small business owners in every stage of business. To succeed in this role, it requires dedication with strong communication skills and experience with providing direct, in-depth client consulting and coaching, business research and assistance in preparing business and strategic plans. The right candidate will be able to identify suggestions for alternative courses of action for the business owner while maintaining the confidentiality of client information. This candidate will be diligent about monitoring and capturing the outcomes and successes of the program.

The MBAC Business Counselor responsibilities include interviewing and assessing MBAC and MCCAP clients’ needs and developing an action plan. Majority of time will be devoted to in-depth coaching with clients. This position provides services to the public in order to engage the community in programming, training, workshops and conferences within the program. The Business Counselor will assist in the planning, marketing and reporting of training sessions and conferences.

Job Duties: Responsibilities include:

· Recruiting participants to utilize program services and participate in trainings and events

· Increase number of participants utilizing state products (i.e. Loans & bonding assistance)

· Assisting in the planning and marketing of training sessions & conferences; Coordinate training and programming with other partners in ecosystem

· Community involvement including public speaking as needed or directed

· Increase number of participants obtaining state certifications

· Capture participants ongoing increase in business revenues

· Tracking number of jobs created and retained by businesses

· Tracking participants procurement opportunities/contracts

· Communicate success stories of program participants

· Monitor budget activities

· Organize activities for coaching participants; Prepare final action plans for program participants

· Capture all data relating to participating firms

· Prepare report content for the programs’ status

· Identify and communicate ongoing success stories

· Work closely with entire team to support client needs

· Provide feedback on best practices within the programs

· Ensure compliance with all relevant regulations for program

· Support the procurement pipeline and procurement opportunities

· Help to recruit contractors to participate in program or other services

· Maintain relations with participants, partners or partner organizations

· Inform management to resolve issues to keep program running smoothly

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, events, and activities may change at any time with or without notice.

Qualifications: BS/BA in Business or similar field of study; Possess a valid Ohio Driver’s License and the ability to travel

Position Requirement:

· Must obtain GrowthWheel Business Advisor Certification. No Fee involved.

· May have to obtain Certified Business Advisor (CBA) Certification. No Fee involved.

Competencies: Strong organizational and time management skills; Proven experience as a counselor, coach or business owner; High level of interpersonal, analytical and communication skills; Knowledge on using Microsoft Office (Word, Excel, PowerPoint, etc.); Ability to handle multiple assignments and establish work priorities with minimal supervision

Akron Urban League Work Culture:

MUST embrace and exhibit personal qualities of honesty, respect, empathy, integrity, credibility, with a commitment to the Akron Urban League’s mission. Our focus is always to operate with a STANDARD OF EXCELLENCE and HIGH ETHICS.

Job Type: Full-time

Pay: $54,000.00 per year

Benefits: