RN/LPN Care Coordinator (Remote)

We are seeking a dedicated Licensed Nurse (LPN / RN) to build meaningful patient relationships, elevate patient care, and deliver excellent healthcare services in a fully virtual environment. This is an exciting opportunity to grow our clinical care team in the Appalachian region and will be pivotal in providing comprehensive care solutions for patients in West Virginia with chronic conditions such as cardiovascular disease, diabetes, obesity, and respiratory challenges. You will manage patients’ healthcare needs through remote monitoring and communication, develop personalized care plans, coach patients on treatments, and connect with patients and their care teams regarding resources, appointments, etc. This position is fully remote, offering flexibility while maintaining high standards of patient care. If you're passionate about making a lasting impact through connected, compassionate care while contributing to a rapidly growing and innovative organization, we’d love to speak with you.

You’ll join a mission-driven team that’s redefining how care is delivered for patients with chronic conditions. Rooted in values of respect, accountability, innovation, and unity, we are committed to being a lifelong partner in patient health - delivering care that goes beyond the clinic.

What we are: compassionate, missional, ethical, innovative, and patient-centered

What we are not: stagnant, unreasonable, self first, lacking purpose

Logistics:

• Location: Remote (100%)
• Resides: Ideally in WV or Appalachian region
• Travel: 0%

Key Responsibilities:

• Patient Engagement & Care Coordination:
• Conduct monthly outreach calls to assigned patients, ensuring continuity of care.
• Develop and update individualized CCM care plans based on patient assessments.
• Collaborate with interdisciplinary teams, including physicians, nurses, and social workers, to optimize patient care.
• Provide health education and self-management strategies tailored to chronic conditions.
• Address social determinants of health impacting patient care in rural communities.
• Clinical Documentation & Compliance:
• Maintain accurate and timely documentation in the Electronic Health Record (EHR) system.
• Ensure compliance with CMS guidelines for Chronic Care Management services.
• Adhere to HIPAA regulations to protect patient confidentiality.
• Follow NCQA and Joint Commission standards for care coordination.
• Patient Advocacy & Support:
• Identify barriers to care and assist patients in accessing necessary healthcare resources.
• Monitor patient progress and escalate concerns to the appropriate healthcare providers.
• Promote culturally competent care, recognizing the unique healthcare challenges in Appalachia.
• Additional Responsibilities: This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary

Qualifications:

• Licensure: Active Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in a Compact State or one of the following states: West Virginia, Pennsylvania, Ohio, Kentucky, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Alabama, or Mississippi
• Experience: Minimum 2 years of clinical experience, preferably in chronic care management, telehealth, or primary care. Preferred 5+ years experience as a LPN
• Technical Skills: Proficiency in EHR systems, telehealth platforms, and remote patient monitoring tools.
• Communication Skills: Strong ability to engage patients via phone and digital platforms with empathy and professionalism.
• Compliance Knowledge: Familiarity with CMS CCM guidelines, HIPAA regulations, NCQA standards, and EOC requirements.

Preferred Qualifications:

• Experience working with Medicare patients and chronic disease management.
• Knowledge of social determinants of health affecting rural populations.
• Bilingual proficiency (English/Spanish or English/Appalachian dialect) is a plus.
• Prior experience in telehealth or remote patient monitoring (RPM).

Cultural Qualifications:

• Intellectually curious with strong clinical and operational insight, capable of analyzing complex challenges to improve patient outcomes
• Constantly innovating and seeking better ways to deliver care, driven by a passion to elevate virtual health solutions
• Thrives in a nimble, fast-paced environment—adaptable, non-bureaucratic, and ready to evolve with the needs of a growing healthcare technology company
• Approaches people and problems with positivity, empathy, and a collaborative mindset
• Embodies the company’s spirit of being mission-focused, humble in leadership, relentless in execution, and emotionally intelligent in team dynamics
• Values authenticity and brings a human-first approach to care delivery and team culture
• Embraces challenges with a “can do” mentality, committed to going the extra mile for patients and teammates alike

Additional Requirements:

• Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -
• Sit for extended periods of time while working at a computer
• Perform light lifting (up to 15 lbs) related to office materials or supplies
• Sit, talk, listen, observe, read, write, and type

Why Us?

Join a mission-driven, publicly listed health tech company that is innovating care delivery at scale. With thousands of patients actively monitored through the organization’s platform, your leadership will directly influence clinical outcomes, patient engagement, and healthcare equity. RC Consulting Solutions is an Equal Opportunity Employer (EOE) and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are committed to fostering an inclusive and diverse workplace that reflects the communities we serve

Position Key Words: Remote LPN, Licensed Practical Nurse, Telehealth, Chronic Care Management