About Job

Position Title: Residential Aide Reports To: Director of Social Services
Department: Social Services Employment Status: Full-Time
FLSA Status: Non-Exempt Position Status: Essential

GENERAL JOB DESCRIPTION
The Residential Aide develops meaningful and trusting relationships with clients. The Residential Aide
coordinates client’s access to support resources in order to maximize their potential and aid in their
independence for their re-integration into the community.

DUTIES AND RESPONSIBILITIES

Assists with escorting clients to support service appointments
Assists Case Managers, Client Care Coordinators, Housing Specialists, and the Director of

Social Services

Collaborates with the social services department to use empowerment and recovery oriented

approaches with clients and groups.

Inspects rooms for cleanliness before clients enter the facility
Assists with scanning client files into the Network Attached Storage (NAS) upon client’s

departing from shelter

Must bag and tag clients’ belongings when left behind or assist if client is physically

handicapped and requires assistance

In the event of an emergency, Essential Personnel are required to report to work as scheduled
Duties and responsibilities are subject to change based upon assessment of company needs

SKILLS AND QUALIFICATIONS

High School diploma or equivalent required
Experience with behavioral health services preferred
Must be able to communicate effectively (verbally and in writing)
Must have strong interpersonal skills and the ability to work as a part of a team
Must be organized and technologically savvy
Bilingual English/Spanish is also preferred