Service Coordinator

Mechanical Contractors in Milwaukee

J.M. Brennan, Inc. is located in Milwaukee, WI and proudly serves all of Southeastern Wisconsin. We’re your single-source mechanical contractor for HVAC, plumbing, process piping, controls, industrial sheet metal, and 24/7 service.

Why J.M. Brennan?

The craftsmen at J.M. Brennan understand the mechanics behind every component in your building. That’s why we’re able to offer solutions for even the most demanding projects. J.M. Brennan is the preferred mechanical contractor for hospitals, commercial buildings, universities, and manufacturing facilities.

Job Summary: The Service Coordinator is responsible for providing administrative and coordination support for the delivery of services to clients. This role acts as a liaison between clients, service providers, and internal teams to ensure seamless service delivery.

Key Responsibilities:

• Greet clients and assist with intake processes, gathering necessary information and documentation
• Schedule appointments and coordinate service provider availability for client visits/sessions
• Maintain accurate client records and files, ensuring proper documentation
• Facilitate communication between clients, service providers, and internal staff
• Respond to client inquiries and provide information about available services and resources
• Collaborate with service providers to monitor client progress and adjust service plans as needed
• Assist with invoicing, billing and payment processing related to client services
• Perform general administrative tasks such as data entry, filing, photocopying, etc.
• Provide exceptional customer service to clients, vendors and colleagues

Qualifications:

• High school diploma or equivalent; some college coursework preferred
• Strong communication and interpersonal abilities
• Basic computer skills with proficiency in MS Office applications
• Excellent organizational and multi-tasking capabilities
• Attention to detail and accuracy
• Problem-solving skills and ability to remain calm under pressure
• Team player with a positive, client-focused attitude

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Milwaukee, WI 53233 (Required)

Work Location: In person