About Job

The Communications and Community Outreach Specialist is responsible for the development and production of various media messaging used for education and dissemination of information, internally and externally, for OCHN services.

Essential Functions

Participate as a member of the Communication’s team in developing and implementing strategies to support the communication needs of various internal initiatives specific to OCHN services.
Coordinate and plan events that promote independence, knowledge, and recovery for persons receiving services.
Cultivate and maintain meaningful and professional relationships with people receiving services, service provider agencies, community partners, OCHN team members, and local government officials when necessary.
Develop and implement promotional plans for new outreach opportunities.
Identify and coordinate outreach activities and necessary materials at community and health events.
Attend community and health events to distribute OCHN services information.
Support communications team with scheduling and delivery of public mental health education presentations pertaining to OCHN services.
Organize staff and other resources in the participation and the support of select community events and activities.
Collaborate with communications team in maintaining website content and design.
Write and distribute press releases and newsletter articles related to OCHN programs, services, and events.
Write and develop social media content.
Assist the Communications Director and Team Lead in managing crisis situations, network changes / business matters, and overall public mental health issues, including advocacy and policy changes.
Other duties as assigned.

Job Requirements and Qualifications

Education:

Bachelor’s degree in relevant discipline preferred, including graphic design work, producing visual and written publications, public relations, communications, and/or research tasks.

Training Requirements (licenses, programs, or certificates):

Experience Requirements:

Have at least five (5) years of experience with InDesign, journalism, communications/speech, or related area.

Job Specific Competencies/Skills:

Strong interpersonal and communication skills.
Be able to articulate a complex service system while establishing positive rapport with individuals in need.
Demonstrates a high level of proficiency with Word, Excel, database, and other relevant software programs.
Demonstrates high level of oral and written communication skills.
Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely.
Demonstrates organizational skills needed to establish office procedures and maintain files and records.
Demonstrates advanced knowledge and skill in graphic design practices and using graphic design software, including InDesign or similar programs.

Oakland Community Health Network’s Core Competencies:

Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information

(Travel required, physical requirements, etc.):

Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in an office environment.
Hybrid (onsite/remote) work schedule available.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.