About us

Empowering Youth for Positive Change is a community mental health service company providing affordable mental health to individuals and families throughout Virginia.

Our work environment includes:

• Modern office setting
• Modern office setting
• Growth opportunities
• Casual work attire
• On-the-job training
• Safe work environment

Front Desk Receptionist/Intake Coordinator

Duties:

• Greet and welcome guests/clients in a professional and friendly manner
• Answer and direct phone calls to the appropriate departments or individuals
• Provide accurate information to clients/guests and answer their inquiries
• Schedule appointments and manage calendars
• Assist with administrative tasks such as filing, data entry, and photocopying
• Handle incoming and outgoing mail and packages
• Complete intake documents for prospective clients
• Check insurance eligibility
• Complete daily report on intakes
• Complete other required reports for the intake department
• Maintain a clean and organized reception area

Experience:

• Previous experience as a front desk receptionist or in a similar role is preferred
• Proficient in using computerized systems for tasks such as scheduling, data entry, and email communication
• Strong clerical skills with the ability to type accurately and efficiently
• Excellent customer support skills with the ability to handle inquiries and complaints professionally
• Basic administrative skills including event planning and project coordination
• Familiarity with phone etiquette and the ability to handle multiple phone lines
• Ability to assist with personal assistant duties as needed

We offer competitive pay based on experience.

If you are a detail-oriented individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist/Intake Coordinator!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Ability to Commute:

• Richmond, VA 23231 (Required)

Ability to Relocate:

• Richmond, VA 23231: Relocate before starting work (Preferred)

Work Location: In person