About Job
Job Description
The Discharge Coordinator is responsible for assisting Social Workers and Counselors with Discharge Planning clerical/administrative duties and responsibilities that include making phone calls, faxing, emailing, scheduling appointments for patients, transportation arrangements, completion of forms with patients/families. This position falls under the Director of Social Services; however, task assignments may be made by social workers and counselors with oversight by Director of Social Services. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological development).
Responsibilities
The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.
This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.
Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.
Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.
Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”
The Discharge Coordinator is responsible for assisting Social Workers and Counselors with Discharge Planning clerical/administrative duties and responsibilities that include making phone calls, faxing, emailing, scheduling appointments for patients, transportation arrangements, completion of forms with patients/families. This position falls under the Director of Social Services; however, task assignments may be made by social workers and counselors with oversight by Director of Social Services. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological development).
Responsibilities
- OPERATIONS AND PERFORMANCE MANAGEMENT
- Call providers or agencies to schedule intake appointment or follow up appointments for discharged patients
- Schedule any transportation needs for the discharged patients
- Complete any application paperwork. (nursing home, facility, social security, Medicaid)
- Send complete referral packets to providers for potential placement options
- Follow up on referrals/faxed packets to all facilities and Nursing Homes.
- Send History and Physical (Psych Eval) and Discharge Summary within 24 hours to Next Level of Care
- Complete all required documents and send this and H&P (Psychiatric Evaluation), and Discharge Summary to the Next Level of Care
- Attend treatment team meetings, if indicated, to gather information for discharge planning purposes.
- Complete LOCET and PASRR for nursing home referrals and submit it to appropriate entity when indicated. Follow up on status of these documents
- Coordinate and arrange for ordering DME equipment that has been ordered for patients who are discharging
- DOCUMENTATION
- Document all actions and contacts in EPIC, i.e. appointments, faxing, phone calls, etc.
- Document in Notes Section that all information, including H&P and Discharge Summary has been sent to the Next Level of Care within 24 hours of discharge
- Document all appointment information including who, time and date of the appointments and address and phone number of the appointment person or facility
- Place all paper forms in the Patient chart so that they can be scanned into the EMR
- COMMUNICATION, PARTNERSHIP, AND COLLABORATION
- Contact family or talk with patient to get Release of Information signed for after care appointments
- Communicate with Social Services and keep them informed regarding any placement information
- Assist Social Services with other duties as assigned within your scope of practice
- OTHER DUTIES
- Other duties as assigned
- Bachelors Degree
- Very good organizational/prioritization skills, ability to multitask and work fast; ability to work well with others; excellent oral and written communication skills. Must be computer literate and have ability to learn and navigate and document in electronic medical records.
The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.
This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
- 1,747 Licensed Beds
- 65,322 Discharges
- 44,592 OR Procedures
- 10,827 Full Time Employees
- 331,360 Inpatient Days
- 1,915 Active Medical Staff
- 229,296 Emergency Visits
Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.
Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.
Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.
Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”
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