About Job

Position Description

Catawba County Social Services is committed to making living better through serving children and families with multiple and complex needs. We are recruiting for a CPS Support Worker who shares our common core values:

Doing what’s right:

Following laws, policies and protocols when performing job duties and knowing when to seek consultation
Treating others with respect and how you would want your own family to be treated

Doing what matters most:

Serving our community by supporting CPS social workers in assessing and meeting needs of families
Creating efficiencies and being forward thinking in doing the work

Doing it together:

Working cohesively with others when completing aspects of CPS mandated services to aid direct practice social workers in meeting mandates and timeframes

Doing it well:

Striving for excellence in meeting all mandated standards in a fast-paced and mandated, but rewarding environment that ultimately seeks to assure child safety and develop and reinforce protective family units.

Trainees, those with a Bachelor’s degrees in other areas of human services, but do not have the required experience, may be considered. Trainee salary is $43,800.73.

Responsibilities

Assist in supportive services to CPS social workers by interviewing collaterals via phone
Summarizing CPS history on all cases
Requesting and summarizing records such as law enforcement, medical, mental health and substance use
Reviewing audio and video evidence and summarizing information in the record
Completing service referrals/locating needed resources
Taking families to appointments and screenings and/or taking items to their home

Qualifications

Bachelor's degree from an accredited school of social work; OR
Bachelor’s degree in a human services field or related curriculum and 1 year of social work experience; OR
Bachelor’s degree in a non-human services field and 2 years of social work experience

Additional Requirements:

Valid driver’s license with safe driving record (Driving is an essential function of this position)
This is considered light to medium work; lifting up to 40 pounds to carry children and belongings.

Additional Information

Preferences:

Direct social work experience in child welfare services or similar experiences
Experience in interviewing others
Experience in reviewing and summarizing various types of records
Persons with bilingual ability (English/Spanish) are encouraged to apply.

Catawba County is an Equal Opportunity Employer.

Catawba County Benefits
As of 7/1/2024:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization. Available benefits include:

Health Care

Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren) and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
Vision Care: Coverage is available, at group rates, for employee and dependents, with 2 plan options to choose from.
Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
Flexible Spending Accounts: Pre-tax accounts which can be used to pay for qualified out-of-pocket medical, dental, vision expenses.

Employee Wellness

Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services offered both in person and through telehealth. Acute care available to employee’s children ages 5-17 regardless of health insurance coverage and for employee’s adult children (ages 18-26) or employee’s spouse if covered on the county’s health insurance.
Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education and more.
Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

Work Life Balance

Annual Leave: Full-time employees earn from 10-21 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
Sick Leave: Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
Flexible work schedules.
Time off for activities that support our local schools.
Continuing educational assistance.
Discount tickets to recreational venues.
Employee appreciation days/activities.
Tax-free flexible spending account to pay for dependent care.

Financial Security

Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
Life Insurance: Death benefit equal to one times employee’s annual salary with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
Long Term Disability: Available through payroll deduction at group rates.
Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).