Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

• Responsible for taking/performing chart reviews and supporting referral coordination for patients
• Adheres to and participates in Company’s mandatory training which includes but is not limited to HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and Company policies and procedures
• Document and track patients within a Gentiva system, and send referrals as needed per Director of Care transitions directives
• Reviews medical records against nationally recognized clinical criteria guidelines
• This is a work from home telephonic position

The shift is Monday- Friday 8-4:30 EST.

• Minimum of 1 year working in a healthcare related field or healthcare call center
• INTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptable
• Ability to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skills
• Excellent analytical and problem-solving skills

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace