ECM Care Coordinator

A Greater Hope, the Inland Empire’s leader in community-based services for Medi-CAL families, is seeking a value-aligned advocate to support our Enhanced Care Management (ECM) program. This innovative service model is transforming the way communities care for our most vulnerable populations, and we need a compassionate innovator to support this new model.

The Care Coordinator will work with a multi-disciplinary team, holding a direct caseload as well as supporting colleagues to find and navigate resources for all ECM clients.

This role involves assessment, case planning and coordination, linking clients to all necessary services for whole-person care. Much of this role will be in-person, in the community.

Qualifications

• Qualified candidates should be highly organized and adaptable
• At least 4 years of experience (or 2 years with Associates Degree) in care coordination, case management, or healthcare services
• the
• Experience working with underserved or diverse populations
• Strong communication and interpersonal skills to engage effectively with clients and care teams
• Proficiency in electronic medical records (EMR) systems and the Microsoft Office Suite
• Ability to manage multiple tasks, prioritize responsibilities, and work in a fast-paced environment
• Organizational Awareness
• Empathy and cultural sensitivity
• Critical thinking and problem-solving
• Strategic Thinking
• Curiosity and Initiative
• Teamwork and collaboration
• Attention to detail and accuracy
• Knowledge: Familiarity with Medi-Cal, Medicare, and community resources in the Inland Empire region

Responsibilities

The Care Coordinator will work with a multi-disciplinary team, holding a direct caseload as well as

• supporting colleagues to find and navigate resources for all ECM clients
• This role involves assessment, case planning, and coordination, linking clients to all necessary services for whole-person care
• Much of this role will be in-person, in the community

Requirements

• Qualified candidates should be highly organized and adaptable.
• High School Diploma required, Associates Degree in health-related fields such as nursing, social work degree preferred.
• At least 4 years of experience (or 2 years with Associates Degree) in care coordination, case management, or healthcare services.
• Experience working with underserved or diverse populations.

Skills

• Strong communication and interpersonal skills to engage effectively with clients and care teams.
• Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite.
• Ability to manage multiple tasks, prioritize responsibilities, and work in a fast-paced environment.
• Organizational Awareness

Core Competencies

• Empathy and cultural sensitivity
• Critical thinking and problem-solving
• Strategic Thinking
• Curiosity and Initiative
• Teamwork and collaboration
• Attention to detail and accuracy

Knowledge: Familiarity with Medi-Cal, Medicare, and community resources in the Inland Empire region.

• Bilingual skills are required

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid sick time
• Paid time off
• Referral program
• Uniform allowance

Schedule:

• Monday to Friday
• Weekends as needed

Language:

• Spanish (Required)

Ability to Commute:

• Corona, CA 92878 (Required)

Ability to Relocate:

• Corona, CA 92878: Relocate before starting work (Required)

Work Location: In person