About the Company

Creative Windows, a 40-year-old manufacturer of roller shades, is the leading provider of window coverings/fashions in Michigan and northern Ohio and Indiana.

About the Role

We are searching for the RIGHT person to fill the key position of Field Services Coordinator. In this role, the term “communication” is key. The Field Service Coordinator will be in contact with all departments internally, commercial site supervisors, residential customers, and the Installation team.

Responsibilities

• Scheduling & coordinating in-the-field tasks- measures, installations, programming automated and motorized window covering systems.
• Prep next day orders for installers.
• Daily reports sent to installers for next day appointment + any notation on special equipment/tools required. Coordinate daily vehicle usage.
• Conduct monthly Installation department meetings holding information, educational, and safety details.
• Planning and tracking employee skills development.
• Complete bi-weekly payroll for Installation department.
• Track and maintenance company vehicles.
• Upload additional Installation costs to jobs, pull and submit prior day orders.

Qualifications

Education details

Required Skills

• Excel, Outlook, and excellent computer knowledge are required.
• Frequent communication with Senior Management, Project Managers, and Sales personnel, Accounting and Administrative Staff.

Preferred Skills

No specific preferred skills mentioned.

Pay range and compensation package

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off