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custom_fields.ExternalReferenceID-2025-20634 custom_fields.CustomfacilityMapping-Lifepoint-Behavioral-HealthLifepoint Behavioral Health is a leader in treating patients with mental health and substance use disorders through partnerships that integrate best practices, resources and innovative solutions - helping to produce high-quality care, streamlined operations and enhanced efficiencies.We have more than 20 years of experience managing comprehensive behavioral health services at 36 sites nationwide, comprising of more than 1,600 behavioral beds. Our deep partnership expertise and experience across the care continuum makes Lifepoint uniquely qualified to help hospitals meet the local needs of the communities they serve through flexible partnership opportunities.Help for Heroes Intake Coordinator -PRNLouisville, KentuckyReq ID 2025-20634 Post Date Apr. 24, 2025 CategoryAdministrative FacilityLifepoint Behavioral HealthSave jobHelp for Heroes Intake CoordinatorPRN ONLYREMOTEAt Lifepoint Behavioral Health, we specialize in compassionate behavioral health services, including crisis stabilization for acute mental health and substance use disorders. Our philosophy is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. Our teams are committed to providing superior patient care that exceeds industry standards as well as patient expectations.The Help for Heroes® program was created to address the unique needs of military personnel, veterans, first responders and other high-risk frontline professionals. Through our specialized treatment tracks, individuals can overcome challenges brought on by repeated exposure to stress and trauma in the line of duty. Help for Heroes® provides treatment and therapy specifically geared for people who routinely face trauma, physical and mental stress, and life-threatening situations.We are seeking an Intake Coordinator to facilitate, support, and assist the Help for Heroes intake process. This position will facilitate the intake process between the Help for Heroes team and military base referral personnel, command and/or service members. This role reports to the National Director of Operations for Help for Heroes.Benefits:

Competitive pay rates
Flexible self-scheduling
Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
Up to 16 days of PTO for full time employees
6 paid holidays for full time employees
Tuition reimbursement
401(k) retirement plan
Flexible spending and health savings accounts
UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule

What you will do in this role:

Communicate with facilities regarding new and pending intake referrals and make all necessary arrangements including travel, gathering all necessary information, paperwork, etc.
Follow up on pending referrals.
Ensure processes, plans, and policies align with the company's philosophy and objectives.
Ensure Help for Heroes patients were admitted in a timely manner and update all necessary parties.
Facilitate, coordinate, and arrange all incoming travel arrangements for the service members from their base to a specific Springstone facility while on call.

Qualifications:

Bachelor's degree in Psychology, Social Work, Business/Healthcare Administration, or related field required.
3+ years of clinical/hospital-setting experience is preferred.
Valid driver's license preferred
Excellent verbal/written communication skills, comfortable with communication with the military, exceptional customer service skills, ensures compliance with all applicable national and state legal requirements for Call Center operations, such as HIPAA privacy, etc.

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615.920.7000
330 Seven Springs Way, Brentwood, TN 37027

The terms "Lifepoint" or the "Company" as used in this website refer to Lifepoint Health, Inc. and its subsidiaries, unless otherwise stated or indicated by context. Lifepoint Health, Inc. is a holding company whose subsidiaries own and operate hospitals and facilities. The terms "hospitals” and “facilities" refer to entities owned or operated by subsidiaries of Lifepoint Health, Inc. References herein to "Lifepoint employees" or to "our employees" and “we” or “us” refer to subsidiaries and employees of subsidiaries of Lifepoint Health, Inc.Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination in employment based on any legally recognized basis, including but not limited to color, race, age, religion, national origin, ancestry, physical or mental disability, genetic information, sex, pregnancy, gender identity, gender expression, sexual orientation, veteran's status, uniformed servicemember status, citizen or immigration status, and any other basis protected by applicable federal, state, or local law.

Help for Heroes Intake Coordinator -PRN

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