Hours: Full-time – 37,5 per week (Monday through Friday, 8:30 a.m. – 5:00 p.m.)

Location: Lynchburg VA, 24501

Compensation dependent on experience 

Position Summary

The Case Manager serves as a support coordinator, ensuring that services to individuals with developmental disabilities and intellectual disabilities are planned, individualized, and person-centered. The Case Manager provides services that may include assistance to individuals and their family members in accessing needed services that are responsive to the individual’s needs.

Required Education and Experience

• Bachelor’s degree from an accredited college or university in an applicable human services field
• A minimum of one (1) year of directly related work experience providing case management to individuals with developmental disabilities. May consider an equivalent combination of education and experience that demonstrates the required knowledge, skills, and abilities.

Related Knowledge, Skills and Abilities

• Knowledge of services, systems, and programs available in the community including primary health care, support services, eligibility criteria and intake processes, generic community resources, and mental health, developmental disability, and substance abuse treatment programs.
• Knowledge of the nature of developmental and intellectual disabilities, serious mental illness, and substance use disorders, and/or co-occurring disorders, depending on the population served, including clinical and developmental issues.
• Knowledge of different types of assessments, including functional assessments (e.g., VIDES), and their uses in service planning.
• Knowledge of treatment modalities and intervention techniques such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
• Knowledge of types of developmental, mental health, and substance use services available in the locality.
• Knowledge of the service planning process and major components of a service plan.
• Knowledge of the use of medications in the care or treatment of the population served.
• Knowledge of all applicable federal and state laws, state regulations, and local ordinances.
• Knowledge of identifying and documenting an individual's needs for resources, services and other supports.
• Knowledge of using information from assessments, evaluations, observation, and interviews to develop individual service plans.
• Knowledge of identifying services and resources within the community and established service system to meet the individual's needs; and documenting how resources, services, and natural supports, such as family, can be utilized to achieve an individual's personal habilitative/rehabilitative and life goals.
• Knowledge of coordinating the provision of services by public and private providers.
• Ability to work as a team member, maintaining effective inter- and intra-agency relationships.
• Ability to work independently, performing position duties under general supervision.
• Ability to engage and sustain ongoing relationships with individuals receiving services.
• Ability to complete DBHDS core competency-based curriculum within 30 days of hire.
• Ability to participate in and successfully pass behavioral intervention training; includes both verbal de-escalation skills and physical skills techniques to be utilized with consumers as needed.
• Willing and available to work modified schedules (weekends, holidays, etc.) as required.
• Ability to drive and must possess a valid Virginia driver’s license. May be called upon to travel to any Horizon worksite, transport clients, provide services to clients at other locations. Regular attendance at training and Horizon meetings may require travel to a variety of Horizon sites.

Horizon Environment

Horizon Behavioral Health is in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years and named Best Place to Work by Lynchburg Business Magazine in 2023, and again in 2024!

The Best Benefits for Those Who Take Care of the Community

We’re proud to offer some of the best benefits options in Central Virginia.  Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs.  If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities. 

To Apply – Please visit our online career center at 

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).