Patient Care Coordinator Job Description

Position: Patient Care Coordinator – Full-Time

Location: Denver, NC (On-site, not remote)

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Helms Home Care is seeking a motivated and detail-oriented individual to join our Denver, NC office as a Patient Care Coordinator. This position plays a critical role in ensuring seamless care for our patients and provides an excellent opportunity for professional growth within a rapidly expanding company.

Minimum Qualifications:

• Education: Associate's degree or higher. Alternatively, two years of equivalent experience in healthcare, patient care coordination, or a high intensity customer service related field.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Word) and Adobe Acrobat Pro.
• Strong computer skills, including efficient typing and data entry.
• Excellent written and verbal communication skills.

Primary Responsibilities:

• Process and manage patient data inbound and outbound coordinating with various vendors and contact points.
• Schedule home infusion visits and maintain updates in the scheduling system and EMR.
• Serve as a liaison between pharmacy vendors, nursing staff, and patients to address care, supply needs, and scheduling updates.

Preferred Qualifications:

• Previous experience with IV medications or pharmacy operations.
• Background as a Pharmacy Technician, Lab Technician, or medical assistant with infusion therapy experience.
• Familiarity with infusion therapies, IV medications, and catheter care.

Highly Desired Attributes:

• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Professional and courteous demeanor in all communication.

Join Helms Home Care and become a part of a dynamic team dedicated to making a difference in the lives of patients. We look forward to reviewing your application!