About Job

The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers at our Ballston Spa location. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.

Essential Responsibilities:

Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
As necessary, coordinate inter-company orders.
Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
Perform work in a professional, timely and accurate manner.
Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)

Compensation details: 21-28 Hourly Wage