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SNF Liaison/Care Coordinator

Arkos Health
place Gilbert, 85233
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Full Time

About Job

SNF facilities are in Central and West locations.

Our Organization: 

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.  

How You'll Make a Difference: 

Arkos Health is seeking a Skilled Nursing Facility (SNF) Care Coordinator. The Skilled Nursing Facility Care Coordinator manages patient care at admission. The SNF Care Coordinator keeps close contact with SNF Care Manager throughout patient’s stay to monitor progression and facilitate PCP and specialty follow up. They provide oversight of SNF patients to appropriate utilization of SNF days.

Essential Duties and Responsibilities:

  • Monitor and coordinate HIE and ER alert notifications, covering the days, evening and weekend hours
  • Appropriately identify member needs through in-coming HIE alert and chief complaint notifications based on available Arkos programs and solutions
  • Contacts and coordinates with ER staff, offer appropriate Arkos services (acute NP visits, ICM, TCM, Home Health, DME, etc.) based on data collection from ER
  • Coordinates ER to SNF admissions, facilitating coordination to available beds and acceptance from SNF admission staff
  • Monitor and clear alerts from HIE and document appropriately in member chart
  • Accurately chart and notify internal staff through the referral portal for member needs, status and placement
  • Full time role, weekends shifts included

Qualifications/Skills:

  • LPN License Required
  • After admission, initiate contact with visit 24-48 hours of admission and introduce services to patient
  • Review admission orders and medical records
  • Send recommended length of stay to health plan within 3 days of admission for continuation of SNF stay authorization
  • Assist facility CM and SW teams in discharge planning by providing resources available through our organization
  • Target to get patients back in their home setting, with the highest levels of care available
  • Identify discharge needs (DME, assisted living, SW, ICM, PCP/specialty follow up)
  • Upon discharge, ensure proper orders are in place and all additional home services have been arranged (HH, Mobile Physician, and NP)
  • Establish discharge plan and home-based plan at the time of admission to SNF
  • Identify appropriate clinical service program for patient following discharge (TCM/ICM/PC/NP)

Benefits: 

  • Employer-paid Medical premiums at no cost to you
  • Employer-paid Dental premiums at no cost to you
  • Employer-paid Vision premiums at no cost to you
  • Employer-paid Short-Term Disability premiums at no cost to you
  • Employer-paid Life Insurance premiums at no cost to you
  • Employer matching 401(k) 
  • 15 days annual combined sick/vacation and 9 days of holiday during your first year
  • Your Birthday off!

Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF.   This is not a pass/fail test and does not measure intelligence. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. 

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health