About Job

Full job description

Job ID

54601

Location

Professional & Supervisory

Full/Part Time

Full-Time

Regular/Temporary

Regular

ABOUT THIS POSITION

The Law Department consists of three divisions: The City Attorney’s Office, the City Prosecutor’s Office, and Management Services. This position is part of the Victim Services Unit in the Prosecutor’s Office. The Prosecutor’s Office prosecutes misdemeanor crimes that occur within the city of Phoenix. Some examples of these crimes are: DUI, domestic violence, indecent exposure, assault, and criminal damage.

The Victim Services Unit performs both critical and/or legally mandated functions related to victims’ rights such as sending victim notification letters, ensuring victims have court escorts, and emergency services are available and provided to victims.

The Victim Advocate II assists and provides court related services to victims of violent crime that includes domestic violence, assault, vehicular serious injury, and secondary victimization. This position explains victim’s rights, provides safety planning, and explains investigative and criminal justice procedures. They will interact with judges, prosecutors, defense attorneys, detectives, patrol officers, and/or other governmental agencies and will need to prioritize duties based on court date and hearing status.

The essential duties include:

Reading, interpreting, and ensuring compliance with victims’ rights laws.
Contacting victims by phone and explaining victims’ rights and the judicial system.
Assessing victim’s needs and making appropriate referrals to other agencies.
Escorting victims to Court to testify and/or to obtain a protective order.
Providing emergency financial referrals (e.g. food boxes, utility assistance).
Assisting victims in establishing safety plans.
Acting as a liaison between prosecutor and victims.
Managing and prioritizing a large victim caseload under very tight time constraints.
Maintaining case logs and documenting case activities in a case management system.
Providing back-up coverage to team members and other areas as needed.

IDEAL CANDIDATE

Thrives in a fast-paced environment.
Ability to:
- Work independently and as a team member.
- Manage stressful situations and competing deadlines in an accurate and efficient manner.
- Communicate well with people of all socio-economic backgrounds and relate in a non-judgmental manner.
- De-escalate situations, as needed.
- Provide trauma informed care.
Possesses crisis intervention skills.
Demonstrates intermediate computer proficiency using Microsoft Word and Excel.

SALARY

Pay Range: $21.54 to $42.64 per hour.

Hiring Range: $21.54 to $33.41 per hour.

Pay Range Explanation:

Pay range is the entire compensation range for the position classification.
Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

Traditional pension with employer and employee contributions,

for more details: Pension Information
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

Two years of experience in casework management, counseling, working with crime victims, or related activities.
Bachelor's degree in social work, human services, criminal Justice, or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
Working weekends and holidays may be required.
The City job description can be found here.
All finalists for positions are subject to a criminal background check applicable to the department or position.
Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate’s suitability for the job.
.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

Knowledge of Criminal Justice System or experience with legal proceedings.
Knowledge and experience with safety planning, victim's rights, court system, social services, trauma & secondary trauma.
Case management experience to include confidential cases and casework documentation.
Experience working with victims of crime in an advocacy field.
Experience providing:
- Crisis intervention to vulnerable populations.
- Customer service to a diverse population.
Spanish speaking (preferred but not required).

RECRUITMENT DATES

Recruitment closes July 22, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

Job interviews may be held by video or audio conference.
for free options.
for more information.
Explore other Employment Opportunities with the City of Phoenix.
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If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Caseworker II, JC:07110, ID# 54601, 07/12/24, USM, RAL, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.