GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.
JOB DESCRIPTION
Position Title: Social Worker
Location: 90-25 161ST Street Jamaica NY 11432
Benefit Classification: Full-Time Benefitted
Position Type: FLSA - Non-Exempt
We are seeking an experienced and mission driven Social Worker to provide assessment, supportive counseling, case management, and support service referrals to clients across Goodwill NYNJ Workforce Development programs. The Social Worker will help participants identify needs, reduce barriers, connect to appropriate resources, and remain engaged in services that support employment and long-term stability. If you are looking to join our dedicated team as a Social Worker, we want to hear from you!
The Awesome Things You’ll Do
· Provide client-centered social work services to a diverse population.
· Perform initial intake, assessment, and service planning to develop participant goals.
· Engage participants quickly and build rapport using a strengths-based, person-centered approach.
· Develop and maintain a portfolio of community resources and partnerships to address supportive service needs.
· Provide coordinated case management, service planning, and follow-up support.
· Maintain client documentation and files in accordance with ethical, legal, confidentiality, and program standards.
· Collaborate with participants and program staff using evidence-based practices to support engagement and progress.
· Monitor planned actions through periodic follow-up and update service plans as needed.
· Complete additional duties as assigned by the supervisor.
· Maintain accurate documentation in the case management system.
· Assess and address barriers to employment (e.g., housing instability, childcare, transportation, mental health, substance use, and legal/immigration issues) and connect participants to appropriate community-based partner
· Conduct safety and crisis intervention planning, including risk assessment and emergency referrals.
· Collaborate with job developers, Career Navigators, and program staff to align supportive services with employment goals.
· Apply trauma-informed practices in all participant interactions.
· Track and report participant outcomes in accordance with program and funder requirements.
· Fulfill mandated reporting responsibilities as required by law.
Activities are subject to change / be added to meet business needs with management approval.
Our Must Haves
· Current Licensed Master Social Worker (LMSW) required.
· 2-5 years of related experience in social work, case management, behavioral health, workforce development, or human services.
· Experience working with diverse populations and helping clients navigate a range of systems.
· Strong crisis intervention, assessment, interpersonal, and communication skills.
· Commitment to a strengths-based, person-centered approach.
· Bilingual English/Spanish preferred.
· Proficiency with case management systems (Salesforce, SEAMS, etc.) preferred.
Special Working Conditions
· Ability to work flexible hours to meet program demand and client needs.
· High-volume caseload with time-sensitive documentation and participant engagement requirements.
· Fast-paced, outcomes-driven environment requiring strong follow-through and collaboration.
What We Offer
· Generous Time off policy to use when you need it
· Health, wellness and financial resources to help you achieve our personal goals
· Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
· Retirement matching programs and contributions
· Transit and commuter benefits
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