ICWP Case Manager
Albany, GA (Dougherty, Lee and Baker Counties)
Full-Time
Work from home with community travel
Salary ($43888)| Training & Continuing Education Support
Company Description
The Columbus Organization is an employer of choice for healthcare and human services professionals nationwide. We are nationally recognized for our commitment to excellence in behavioral health, case management, and person-centered care. Our mission is to help children and adults with physical and intellectual disabilities achieve independence and lead meaningful lives, while giving families peace of mind that their loved one has a voice and valued role in the community.
Role Summary
The Independent Care Waiver Program (ICWP) Case Manager is responsible for coordinating and overseeing comprehensive care and service delivery for adults with significant disabilities, including individuals with traumatic brain injuries. In this role, you will develop, implement, and monitor individualized Plans of Care that address medical, behavioral, social, and personal needs.
The ICWP Case Manager serves as a key advocate and liaison among participants, families, healthcare providers, and community partners to ensure high-quality, compliant, and person-centered services that promote independence and overall well-being.
Key Responsibilities
- Develop, coordinate, and implement individualized Plans of Care and Service Plans in accordance with ICWP waiver requirements and organizational standards
- Collaborate with participants, families, healthcare providers, and community resources to ensure care plans reflect individual goals, needs, and preferences
- Monitor and verify the delivery of authorized services to ensure they are provided as outlined in the Plan of Care
- Evaluate the effectiveness of services and recommend adjustments to promote positive outcomes and participant well-being
- Ensure services are delivered efficiently, effectively, and in compliance with applicable regulations, policies, and quality standards
- Maintain accurate, timely, and complete documentation, including assessments, service plans, reports, and correspondence
- Interpret and apply policies, procedures, and program requirements to care coordination activities
- Establish and maintain effective working relationships with internal teams, external providers, and oversight agencies
- Participate in ongoing training, professional development, and quality improvement initiatives
- Collaborate with the clinical team in the review and assessment of cases to support quality outcomes
- Conduct routine community site visits to monitor health and safety conditions and identify potential risks
Required Qualifications
- Five (5) years of experience in healthcare service delivery or human services case management serving severely disabled adults and/or adults with traumatic brain injuries
- Licensed Registered Nurse (RN) OR Bachelor’s degree (BA/BS) in a healthcare or human services-related discipline from an accredited college or university
- Strong knowledge of care planning principles, service coordination, and case management practices
- Proficiency in Microsoft Office 365 and electronic documentation systems
- Excellent written and verbal communication skills
- Strong analytical, organizational, and problem-solving abilities
- Ability to work independently and maintain effective relationships with participants, families, providers, and external agencies
Why Join Us?
- Medical, Dental, and Vision Insurance
- Prescription Coverage
- Life Insurance with Buy-Up Option
- Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Accident, Hospital, and Cancer Plans
- Health Advocacy Program
- Workers’ Compensation Insurance
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Training and Professional Development Opportunities
Equal Opportunity Employer
The Columbus Organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
